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Author Levy, Jaime, on-screen presenter.

Title Designing for conversion : using metrics to increase customer engagement / with Jaime Levy. [O'Reilly electronic resource]

Publication Info. [Place of publication not identified] : O'Reilly, [2017]
©2017
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Description 1 online resource (1 streaming video file (1 hr., 8 min., 39 sec.)) : digital, sound, color
Performer Presenter, Jaime Levy.
Note Title from title screen (viewed February 6, 2017).
Summary "The best UX designers always design for conversion, that artfully analytical process by which a first time visitor to a site/app enjoys the visit and then becomes happily addicted to the site/app. In this course (part 5 of her five part series), UX strategy maven Jaime Levy guides you on a path toward successful conversion design. She shows you how potent UX strategies uses analytics to optimize UX design; demonstrates the use of the Funnel Matrix Tool and its different stages of customer acquisition; details the benefits of using customer landing page experiments in conversion strategies; and discusses the metrics that prove whether or not a customer is progressing into deeper engagement."--Resource description page.
Subject User-centered system design.
Human-computer interaction.
User interfaces (Computer systems)
Web sites -- Design.
Customer relations.
Conception participative (Conception de systèmes)
Interfaces utilisateurs (Informatique)
Sites Web -- Conception.
Customer relations.
Human-computer interaction.
User-centered system design.
User interfaces (Computer systems)
Web sites -- Design.
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