LEADER 00000pam  2200325 i 4500 
003    DLC 
005    20210301125122.0 
008    201102r20212021nyua     b    001 0 eng   
010      2020047040 
020    9780062878564|q(hardcover) 
040    DLC|beng|erda|cDLC|dIMmBT|dUtOrBLW 
042    pcc 
082 00 303.6/9|223 
092    303.6|bLES 
100 1  Leslie, Ian,|d1972-|eauthor. 
245 10 Conflicted :|bhow productive disagreements lead to better 
       outcomes /|cIan Leslie. 
250    First U.S. edition. 
264  1 New York, NY :|bHarper Business, an imprint of 
       HarperCollinsPublishers,|c[2021] 
300    x, 286 pages :|billustrations ;|c24 cm 
336    text|btxt|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
504    Includes bibliographical references (pages 261-275) and 
       index. 
520    "Drawing on advice from the world's leading experts on 
       conflict and communication--from hostage negotiators to 
       marriage therapists to peace activists to rhetoricians--
       journalist Ian Leslie describes how to turn arguments and 
       conflict into productive disagreements and restore 
       civility to professional, public, and private discourse"--
       |cProvided by publisher. 
650  0 Conflict management. 
650  0 Interpersonal conflict. 
650  0 Communication. 
775 08 |iReproduction of (manifestation):|aLeslie, Ian, 1972-
       |tConflicted|dLondon : Faber & Faber Limited, 2021
       |z9780571346943