| Description |
1 online resource (xvi, 253 pages) : illustrations |
| Note |
Includes index. |
| Contents |
Set expectations to avoid performance issues -- The four-step model to getting performance management right every time : start where you are -- Communicate clearly and often -- Accelerate performance success : from 0 to 60 in real situations -- How leaders can be proactive (and not reactive) with performance : make a plan and do it! -- 30 starters for tough performance conversations : waiting and hoping won't cut it -- Managing performance in today's dynamic workplace -- Coach and develop : case studies, templates, and tools -- Measuring performance to spot problems early -- Using the strategies successfully in your organization. |
| Bibliography |
Includes bibliographical references and index. |
| Summary |
Put every employee on the path to excellence! Solving Employee Performance Problems provides the tools you need to handle the most difficult employees-from the chronically late or distractingly dramatic to the disruptive, dishonest, or downright insubordinate. Taking a heavy-handed approach to such behaviors might make you feel good for a little while-but using the measured, proactive techniques outlined in this book will be better for you, your staff, and your business. With Solving Employee Performance Problems, you'll learn how to take ownership of your employees' behaviors, master conversations about poor performance, conduct productive follow-ups, and ultimately generate: Greater engagement and ownership of work Higher levels of collaboration and productivity Increased loyalty and retention rates Gainful ROI from everyone who works for you There's a direct link between growth of individual employees and organizational growth. Use Solving Employee Performance Problems to be someone who manages proactively. It's the only way to make a positive difference in the life of your employee-and make a positive impact on the future of your company. |
| Subject |
Performance standards.
|
|
Employees -- Rating of.
|
|
Problem employees -- Rating of.
|
|
Rendement au travail -- Normes. |
|
Employés à problèmes -- Évaluation. |
|
Employees -- Rating of |
|
Performance standards |
| Added Author |
Hampel, Brenda.
|
|
Lamont, Erika.
|
| Other Form: |
Print version: Bruce, Anne, 1952- Solving employee performance problems. New York : McGraw-Hill, ©2011 9780071769075 (DLC) 2011008759 (OCoLC)692290326 |
| ISBN |
9780071769914 (electronic bk.) |
|
0071769919 (electronic bk.) |
|
1283172127 |
|
9781283172127 |
|
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