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Author Kuhn, Tina, author.

Title The manager's communication toolkit : tools and techniques for leading difficult personalities / Tina Kuhn.

Edition First edition.
Publication Info. Austin, Texas : Greenleaf Book Group Press, [2019]
Location Call No. Status
 95th Street Adult Nonfiction  658.45 KUH    AVAILABLE
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Description 216 pages ; 24 cm
Bibliography Includes bibliographical references (pages 215-216).
Summary "This is a clear and practical guide to high performance business communication. Successful managers keep their organizations and teams focused on their goals and avoid the mire of drama and frustration. This book teaches managers how to deal with the most difficult people, listen and respond to others, resolve conflict, and be a stronger leader. "--Jacket flap.
Subject Communication in management.
Personnel management.
ISBN 9781626345898 (hardcover)
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