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020 1567264808
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049 INap
082 04 658.3/124
082 04 658.3/124|223
099 eBook O'Reilly for Public Libraries
100 1 Kloster, Teresa Wedding,|eauthor.
245 10 Anytime coaching :|bunleashing employee performance /
|cTeresa Wedding Kloster, Wendy Sherwin Swire.|h[O'Reilly
electronic resource]
250 Second edition.
264 1 Tysons Corner, VA :|bManagement Concepts,|c[2015]
264 4 |c©2015
300 1 online resource
336 text|btxt|2rdacontent
337 computer|bc|2rdamedia
338 online resource|bcr|2rdacarrier
347 data file
490 1 The practical leader
504 Includes bibliographical references and index.
505 0 Cover; Title Page; Copyright; Praise for Anytime Coaching:
Unleashing Employee Performance, Second Edition; About the
Authors; Dedication; Contents; Preface: Anytime Coaching
Revisited; Acknowledgments; Introduction: Anytime Coaching
in a Changing World; Chapter 1: It All Begins with You;
Who Is the Self I Bring to Anytime Coaching?; Thinking
about Work; Thinking about Your Role as a Manager;
Thinking about Your Skills, Knowledge, and Preferences;
Thinking about Your Organization; The Practices of Anytime
Coaching; Chapter 2: The Practice of Observing; The
Powerful Practice of Observing.
505 8 Observing Positive Qualities and Possibilities in Your
EmployeesGetting Started in Observing Positives; Observing
with a New Perspective: Mark and Pat's Story; Seeing with
New Eyes; Checklist of Positive Questions; The Positive
Principle; Observing Nonverbal and Emotional Cues in
Communication; Other Uses of Nonverbal Communication;
Nonverbal Cues and Their Significance; The Concept of
Congruence; Self-Observation; Observing Your Impulse to
Direct: The Fast Results Gene; Taming the FRG; Observing
Your Mindful Presence; Using PAF to Improve the Practice
of Observation; Learning to be Mindful.
505 8 Practicing Mindfulness throughout Your DayChapter 3: The
Practice of Inquiring; The Power of Questions; Analyzing
the Three Purposes of Questions; Understanding the Four
Types of Questions; Matching the Purposes and Types of
Questions; Considering the Receiver of Questions; Choosing
the Right Time to Inquire; Choosing the Right Place to
Coach; Obstacles to Asking Coaching Questions; Putting It
All Together; Chapter 4: The Practice of Listening;
Extreme Listening; The Practice of Listening; Preparing
for Extreme Listening; Uncovering and Managing Your
Listening Biases.
505 8 Examining and Changing How You View Your Work
ConversationsChecking Your Assumptions; Doing a Head
Check; Focusing on the Person Speaking; Considering Your
Reactions; Stepping into a Neutral Zone; Staying in the
Neutral Zone When Emotions Run Strong; Listening for the
Story; Talking about the Story Itself; Listening for Good
Stories Too; Listening for Your Own Story; Chapter 5: The
Practice of Responding; Creating Purposeful Conversations;
Your Wise Internal Editor; Responding to Unproductive,
Dead-end Conversations; Using PAF to Say the Right Thing,
at the Right Time, in the Right Way.
505 8 Conversation Tools That WorkConversation Tools That
Trigger Action: The Big Five; Getting Ready to Respond
Intentionally; The Payoff for Responding Intentionally;
Chapter 6: Improving Day-to-Day Performance; Micro
Performance Improvements; The Goal: Better Results;
Holding the Focus on Performance; Paul Holds the Focus;
Using The Circle of Results Tool; Integrating the Four
Anytime Coaching Practices; Observing; Inquiring;
Listening; Responding; Refocusing the Coaching
Conversation; Ray Refocuses His Coaching; Providing
Feedback; Benefits of Feedback in Coaching.
520 <P class=""MsoNormal"" style=""margin-bottom:10.0pt""><
strong><span style=""font-size:12.0pt"">Transform Your
Workplace with AnytimeCoaching </strong> <p
class=""MsoNormal"" style=""margin-bottom:10.0pt""><span
style=""font-size:12.0pt"">Whetheryou lead a cross-
functional team on a short-term project or formally
managelarge groups of people on a daily basis,
AnytimeCoaching will help you improve performance and
achieve results.<o:p></o:p>
588 0 Online resource; title from PDF title page (EBSCO, viewed
June 2, 2015).
590 O'Reilly|bO'Reilly Online Learning: Academic/Public
Library Edition
650 0 Employee motivation.
650 0 Management.
650 6 Personnel|xMotivation.
650 6 Gestion.
650 7 management.|2aat
650 7 Employee motivation|2fast
650 7 Management|2fast
700 1 Swire, Wendy Sherwin,|eauthor.
776 08 |iPrint version:|aKloster, Teresa Wedding.|tAnytime
Coaching: Unleashing Employee Performance, Second Edition.
|dLondon : Management Concepts Press, ©2015|z9781567264807
830 0 Practical leader.
856 40 |uhttps://ezproxy.naperville-lib.org/login?url=https://
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|zAvailable on O'Reilly for Public Libraries
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