Training on trial : how workplace learning must reinvent itself to remain relevant / James D. Kirkpatrick and Wendy Kayser Kirkpatrick. [O'Reilly electronic resource]
text file rdaft http://rdaregistry.info/termList/fileType/1002
Bibliography
Includes bibliographical references and index.
Contents
The case against us -- Taking the case -- The foundation of our defense -- Step 1. Pledge to work together -- Step 2. Address jury issues -- Step 3. Refine expectations to define outcomes -- Step 4. Target critical behaviors and drivers -- Step 5. Identify necessities for success -- Step 6. Execute the initiative -- Step 7. ROE: return on expectations -- Examples from our stars -- Call to action.
Summary
"The defendants--corporate training programs--are hereby charged with failing to deliver results. Is yours guilty?"--Resource description page