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Author Dachis, Jeff.

Title Social business by design : transformative social media strategies for the connected company [Hoopla electronic resource] / Jeff Dachis, Dion Hinchcliffe and Peter Kim.

Edition Unabridged.
Publication Info. [United States] : Gildan Media, 2020.
Made available through hoopla
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Description 1 online resource (1 audio file (5hr., 45 min.)) : digital.
digital digital recording rda
data file rda
Access Digital content provided by hoopla.
Performer Narrated by Keith Silverstein.
Summary Useful books already exist to provide tactical overviews for how to apply social media to various areas of a business (marketing, customer service, product development, etc.) There are also fairly strong books that evangelize social media at a strategic level. But there is no definitive management book with detailed, credibile specifics on how to rethink the modern organization for the social media era. Social Business is that book. Social Business begins by exploring how the social, cultural, and technological trends provoked by the social media explosion are transforming the business environment. From this big picture view, the book then steps down to closely analyze the various tools of social media strategy: social media marketing, social product development, crowdsourcing, social customer research management, and more. The author then shows how to choose and implement a social business strategy and reveals the exact playbook to maximize its impact. These strategies are grounded in real-world examples from high-profile organizations such as Accenture, Best Buy, DIA, GEICO, ING, LG, Missile Defense Agency, Gucci, World Bank, and IBM. Social Business draws on the rich unique set of assets of the Dachis Group. With a leading consulting business for numerous senior executive clients in Fortune 500 and Global 2000 companies, Dachis uses its "front row" seat in the industry to complete research work with large enterprises in their industry-leading Social Business Council. The books combines compelling explanation, hard-hitting research, and strategic recommendation, very much in line with the way Dachis practices.
System Details Mode of access: World Wide Web.
Subject Business.
Added Author Kim, Peter.
Hinchcliffe, Dion.
hoopla digital.
ISBN 9781663708281 (sound recording : hoopla Audio Book)
1663708282 (sound recording : hoopla Audio Book)
Music No. MWT13685386
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