Description |
1 online resource (434 pages) : illustrations, tables |
Series |
Jossey-Bass business & management series |
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Jossey-Bass business & management series.
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Bibliography |
Includes bibliographical references and index. |
Contents |
Facilitator's Guide to Participatory Decision-Making; CONTENTS; FOREWORD; INTRODUCTION TO THE FIRST EDITION; INTRODUCTIION TO THE THIIRD EDITION; Part One GROUNDING PRINCIPLES; 1 THE DYNAMICS OF GROUP DECISION-MAKING; DYNAMICS OF GROUP DECISION-MAKING; INTRODUCTION; SAD BUT TRUE; CLOSER TO REALITY; UNANSWERED QUESTIONS; DISCUSSION BEGINS; QUICK DECISIONS; NO OBVIOUS SOLUTION; THE CLASSIC DEAD END; EXPLORING POSSIBILITIES; IDEALIZED PROCESS; TYPICAL PROCESS; ATTEMPTED STEP-BACKS; POOR TIMING; WHAT'S MISSING?; A REALISTIC MODEL; INTRODUCING THE GROAN ZONE. |
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THE DIAMOND OF PARTICIPATORY DECISION-MAKINGTHE POWER OF A REALISTIC MODEL; 2 PARTICIPATORY VALUES; PARTICIPATORY DECISION-MAKING CORE VALUES; HOW PARTICIPATORY VALUES CAN AFFECT GROUP DECISION-MAKING; FULL PARTICIPATION; MUTUAL UNDERSTANDING; INCLUSIVE SOLUTIONS; SHARED RESPONSIBILITY; THE BENEFITS OF PARTICIPATORY VALUES; 3 INTRODUCTION TO THE ROLE OF FACILITATOR; THE ROLE OF FACILITATOR; FIRST FUNCTION; SECOND FUNCTION; THIRD FUNCTION; FOURTH FUNCTION; FACILITATOR SKILLS FOR PARTICIPATORY DECISION MAKING; Part Two FACILITATOR FUNDAMENTALS; 4 FACILITATIVE LISTENING SKILLS. |
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The calculus of diversitythe limits of tolerance; stretching the limits; paraphrasing; drawing people out; mirroring; gathering ideas; stacking; tracking; encouraging; balancing; helping people listen to each other; making space for a quiet person; acknowledging feelings; validating; empathizing; intentional silence; linking; listening for the logic; legitimizing differences; listening for common ground; listening with a point of view; summarizing; 5 chartwriting technique; the power of a group memory; the role of chartwriter; lettering; colors; symbols; formats; more formats. |
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Formats for open discussionspacing; tips and techniques; after the meeting; 6 brainstorming; the cost of premature criticism; suspended judgment; common questions and answers; other experts 'ground rules for brainstorming; brainstorming combined with individual writing; creative extensions of brainstorming; facilitator tips for brainstorming; 7 tools for managing long lists; categorizing in the real world; introduction; insights; options; two methods of categorizing; creating categories based on predefined criteria; categorizing with sticky notes; categorizing questions at a launch meeting. |
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Selecting high-priority items from a long listmethods; formats; ten common tactics; for mishandling a lengthy list; 8 facilitating open discussion; facilitating open discussion; introduction; facilitating open discussion; organizing the flow of a discussion; techniques for broadening participation; helping individuals make their points; managing divergent perspectives; starting and ending open discussion; conclusion; 9 alternatives to open discussion; managing group energy; introduction; group energy in everyday life; a key insight for managing group energy; listing ideas; recommended uses. |
Summary |
Harness the power of participatory values A competent facilitator knows how to move a group from start to finish through the process of building a sustainable agreement, but doing so within the framework of a truly participatory decision-making process is a unique challenge. The Facilitator's Guide to Participatory Decision-Making helps organizational leaders break through crippling group decision-making gridlock to reach agreements that invite and incorporate critical insights from all participants. With previous editions already embraced and endorsed by successful busin. |
Subject |
Group decision making -- Handbooks, manuals, etc.
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Consensus (Social sciences) -- Handbooks, manuals, etc.
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Décision de groupe -- Guides, manuels, etc. |
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Consensus (Social sciences) |
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Group decision making |
Genre |
Electronic books.
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handbooks.
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manuals (instructional materials)
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Handbooks and manuals
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Handbooks and manuals.
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Guides et manuels.
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Added Author |
Kaner, Sam, author.
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Doyle, Michael, author of introduction, etc.
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Kerney, Karen, cover designer.
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Kaner, Sam, book designer.
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Berger, Duane, book designer.
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Lind, Lenny, book designer.
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Other Form: |
Print version: Facilitator's guide to participatory decision-making. Third edition. San Francisco, California : Jossey-Bass, ©2014 xxix, 401 pages 9781118404959 |
ISBN |
9781118421956 (electronic bk.) |
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1118421957 (electronic bk.) |
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9781118417744 (electronic bk.) |
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1118417747 (electronic bk.) |
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1118404955 |
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9781118404959 |
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(Trade Paper) |
Standard No. |
9781118404959 |
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