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Title Facilitator's guide to participatory decision-making / Sam Kaner [and four others] ; foreword by Michael Doyle ; cover illustration by Karen Kerney ; Book design by Sam Kaner, Duane Berger and Lenny Lind. [O'Reilly electronic resource]

Edition Third edition.
Publication Info. San Francisco, California : Jossey-Bass, 2014.
©2014
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Description 1 online resource (434 pages) : illustrations, tables
Series Jossey-Bass business & management series
Jossey-Bass business & management series.
Bibliography Includes bibliographical references and index.
Contents Facilitator's Guide to Participatory Decision-Making; CONTENTS; FOREWORD; INTRODUCTION TO THE FIRST EDITION; INTRODUCTIION TO THE THIIRD EDITION; Part One GROUNDING PRINCIPLES; 1 THE DYNAMICS OF GROUP DECISION-MAKING; DYNAMICS OF GROUP DECISION-MAKING; INTRODUCTION; SAD BUT TRUE; CLOSER TO REALITY; UNANSWERED QUESTIONS; DISCUSSION BEGINS; QUICK DECISIONS; NO OBVIOUS SOLUTION; THE CLASSIC DEAD END; EXPLORING POSSIBILITIES; IDEALIZED PROCESS; TYPICAL PROCESS; ATTEMPTED STEP-BACKS; POOR TIMING; WHAT'S MISSING?; A REALISTIC MODEL; INTRODUCING THE GROAN ZONE.
THE DIAMOND OF PARTICIPATORY DECISION-MAKINGTHE POWER OF A REALISTIC MODEL; 2 PARTICIPATORY VALUES; PARTICIPATORY DECISION-MAKING CORE VALUES; HOW PARTICIPATORY VALUES CAN AFFECT GROUP DECISION-MAKING; FULL PARTICIPATION; MUTUAL UNDERSTANDING; INCLUSIVE SOLUTIONS; SHARED RESPONSIBILITY; THE BENEFITS OF PARTICIPATORY VALUES; 3 INTRODUCTION TO THE ROLE OF FACILITATOR; THE ROLE OF FACILITATOR; FIRST FUNCTION; SECOND FUNCTION; THIRD FUNCTION; FOURTH FUNCTION; FACILITATOR SKILLS FOR PARTICIPATORY DECISION MAKING; Part Two FACILITATOR FUNDAMENTALS; 4 FACILITATIVE LISTENING SKILLS.
The calculus of diversitythe limits of tolerance; stretching the limits; paraphrasing; drawing people out; mirroring; gathering ideas; stacking; tracking; encouraging; balancing; helping people listen to each other; making space for a quiet person; acknowledging feelings; validating; empathizing; intentional silence; linking; listening for the logic; legitimizing differences; listening for common ground; listening with a point of view; summarizing; 5 chartwriting technique; the power of a group memory; the role of chartwriter; lettering; colors; symbols; formats; more formats.
Formats for open discussionspacing; tips and techniques; after the meeting; 6 brainstorming; the cost of premature criticism; suspended judgment; common questions and answers; other experts 'ground rules for brainstorming; brainstorming combined with individual writing; creative extensions of brainstorming; facilitator tips for brainstorming; 7 tools for managing long lists; categorizing in the real world; introduction; insights; options; two methods of categorizing; creating categories based on predefined criteria; categorizing with sticky notes; categorizing questions at a launch meeting.
Selecting high-priority items from a long listmethods; formats; ten common tactics; for mishandling a lengthy list; 8 facilitating open discussion; facilitating open discussion; introduction; facilitating open discussion; organizing the flow of a discussion; techniques for broadening participation; helping individuals make their points; managing divergent perspectives; starting and ending open discussion; conclusion; 9 alternatives to open discussion; managing group energy; introduction; group energy in everyday life; a key insight for managing group energy; listing ideas; recommended uses.
Summary Harness the power of participatory values A competent facilitator knows how to move a group from start to finish through the process of building a sustainable agreement, but doing so within the framework of a truly participatory decision-making process is a unique challenge. The Facilitator's Guide to Participatory Decision-Making helps organizational leaders break through crippling group decision-making gridlock to reach agreements that invite and incorporate critical insights from all participants. With previous editions already embraced and endorsed by successful busin.
Subject Group decision making -- Handbooks, manuals, etc.
Consensus (Social sciences) -- Handbooks, manuals, etc.
Décision de groupe -- Guides, manuels, etc.
Consensus (Social sciences)
Group decision making
Genre Electronic books.
handbooks.
manuals (instructional materials)
Handbooks and manuals
Handbooks and manuals.
Guides et manuels.
Added Author Kaner, Sam, author.
Doyle, Michael, author of introduction, etc.
Kerney, Karen, cover designer.
Kaner, Sam, book designer.
Berger, Duane, book designer.
Lind, Lenny, book designer.
Other Form: Print version: Facilitator's guide to participatory decision-making. Third edition. San Francisco, California : Jossey-Bass, ©2014 xxix, 401 pages 9781118404959
ISBN 9781118421956 (electronic bk.)
1118421957 (electronic bk.)
9781118417744 (electronic bk.)
1118417747 (electronic bk.)
1118404955
9781118404959
(Trade Paper)
Standard No. 9781118404959
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