| Description |
1 online resource (xviii, 330 pages) : illustrations |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Globalization of services : what, why, and when -- The economics and drivers of offshoring -- Making it real -- The supply side -- Shifting skill sets -- The services shift : policy implications -- Looking ahead. |
| Summary |
"Leading researchers Robert E. Kennedy and Ajay Sharma reveal how services offshoring works in both industries and individual companies, and show how to define and implement realistic services-sourcing goals for your organization. You'll learn who's involved in services offshoring, understand leading business models, and tour the main geographical centers - from China and India to Hungary, Russia, Morocco, Brazil, South Africa, and Mauritius." "Drawing on detailed interviews with participants, the authors review the management skill sets associated with successful services offshoring. Next, they assess policy initiatives in both developing and developed countries, including U.S. proposals aimed at restricting the offshoring of services. Finally, they preview the newest trends in services globalization, helping you prepare for the world as it will be - next year, five years from now, and in a decade."--Jacket. |
| Original Version |
Original version xviii, 330 p. : ill. ; 24 cm. |
| Subject |
Contracting out.
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Offshore outsourcing.
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Globalization.
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Impartition. |
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Impartition à l'étranger. |
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Mondialisation. |
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globalism. |
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Contracting out |
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Globalization |
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Offshore outsourcing |
| Added Author |
Sharma, Ajay, 1971-
|
| Other Form: |
0137133502 9780137133505 |
| ISBN |
0137133502 (hardback ; alk. paper) |
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9780137133505 (hardback ; alk. paper) |
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0137011547 (electronic bk.) |
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9780137011544 (electronic bk.) |
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