Title Driving loyalty : turning every customer and employee into a raving fan for your brand [Hoopla electronic resource].

Edition

Unabridged.

Publication Info.	[United States] : Recorded Books, Inc., 2013.
	Made available through hoopla

To Access:
Instantly available on hoopla.
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Bookmark link: https://library.naperville-lib.org:444/record=b2302930~S1

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Description	1 online resource (1 audio file (8hr., 43 min.)) : digital.
	digital digital recording rda
	data file rda
Series	Recorded Books development.
Access	Digital content provided by hoopla.
Performer	Narrated by Jonathan Yen.
Summary	Best-selling author and marketing expert Kirk Kazanjian knows the importance of building brands, nurturing client relations, and forming partnerships. In Driving Loyalty, listeners go behind the scenes of Enterprise Holdings -- the parent company of Enterprise, Alamo, and National rental car companies -- to discover how attention to stakeholder relationships can be a key factor in success.
System Details	Mode of access: World Wide Web.
Subject	Customer services.
	Loyalty.
	Corporate culture.
	Organizational behavior.
	Brand loyalty.
	Customer loyalty.
Added Author	Taylor, Andrew C. Author of introduction.
	Yen, Jonathan. Narrator.
	hoopla digital.
ISBN	9781470365776 (sound recording : hoopla Audio Book)
	1470365774 (sound recording : hoopla Audio Book)
Music No.	MWT13521781

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