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Author Kapoor, Avinash.

Title Consumer experiences and emotion management [Hoopla electronic resource] / Avinash Kapoor.

Edition Unabridged.
Publication Info. [United States] : Gildan Media, 2020.
Made available through hoopla
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Description 1 online resource (1 audio file (4hr., 41 min.)) : digital.
digital digital recording rda
data file rda
Access Digital content provided by hoopla.
Performer Narrated by Adam Lofbomm.
Summary Emotions can organize cognitive processes or disorganize them, be active or passive, lead to adaptation or maladaptation. Consumers may be conscious of their emotions or may be motivated by unconscious emotions. The emotions in combined form with different intensities have an adaptive significance in consumers' life. Further, the challenges that marketers and researchers face in today's global markets are to understand the expression of the emotions or consumer emotional experience. The purpose of this book is to emphasize the value of emotions and explore mental behavioral and emotional dimensions that affect consumers of all age groups, societies, and cultures. This book is an excellent reference for students, executives, marketers, researchers, and trainers. It includes the different elements of emotion, evidence of how emotions govern and organize consumer life, and emotion and individual functioning, including psychological disorders and well being.
System Details Mode of access: World Wide Web.
Subject Business.
Added Author Lofbomm, Adam.
hoopla digital.
ISBN 9781469070391 (sound recording : hoopla Audio Book)
1469070391 (sound recording : hoopla Audio Book)
Music No. MWT13463660
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