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Title Knowledge service engineering handbook / edited by Jussi Kantola, Waldemar Karwowski. [O'Reilly electronic resource]

Imprint Boca Raton, FL : CRC Press, ©2012.
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Description 1 online resource (585 pages)
data file rda
Series Ergonomics design and management, theory and applications
Ergonomics design and management.
Summary Covering the emerging field of knowledge service engineering, this groundbreaking handbook outlines how to acquire and utilize knowledge in the 21st century. Drawn on the expertise of the founding faculty member of the world's first university knowledge engineering service department, this book describes what knowledge services engineering means and how it is different from service engineering and service production. Presenting multiple cultural aspects including US, Finnish, and Korean, this handbook provides engineering, systemic, industry, and consumer use viewpoints.
Bibliography Includes bibliographical references.
Contents Front Cover; Contents; Preface; Editors; Contributors; Chapter 1: Knowledge Services: A Strategic Framework; Chapter 2: Managing Innovation in KIBS and Their Growing Importance in Relation to Innovation Systems; Chapter 4: Managing Value Creation in Knowledge-Intensive Business Service Systems; Chapter 6: Knowledge-Based Systems Engineering; Chapter 8: Smart Perishable Cargo Management with RFID and Sensor Network; Chapter 10: Semantic Web: Ontological Engineering for Knowledge Services; Chapter 11: Acquiring Knowledge from Subject Matter Experts.
Subject Expert systems (Computer science)
Information technology.
Knowledge management.
Expert Systems
Knowledge Management
Systèmes experts (Informatique)
Technologie de l'information.
Gestion des connaissances.
information technology.
Expert systems (Computer science)
Information technology
Knowledge management
Genre Electronic books.
Electronic books.
Added Author Kantola, Jussi Ilari, 1969-
Karwowski, Waldemar, 1953-
Other Form: Print version: Knowledge service engineering handbook. Boca Raton, FL : Taylor & Francis, 2012 9781439852941 (DLC) 2012009448 (OCoLC)642845963
ISBN 9781439853115 (electronic bk.)
1439853118 (electronic bk.)
(hardback)
(hardback)
1138071943
9781138071940
Standard No. 10.1201/b12043 doi
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