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Author Kamin, Maxine.

Title 10 steps to successful customer service / Maxine Kamin. [O'Reilly electronic resource]

Imprint Alexandria, Va. : ASTD Press, 2010.
To Access:
Available on O'Reilly for Public Libraries
Bookmark link: https://library.naperville-lib.org:444/record=b3157787~S1
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Description 1 online resource.
Series 10 steps
10 steps.
Note Title from title screen.
Bibliography Includes bibliographical references and index.
Subject Customer services.
Customer relations.
Service à la clientèle.
Customer relations
Customer services
Added Title Ten steps to successful customer service
Customer service
Other Form: Print version: Kamin, Maxine. 10 steps to successful customer service. Alexandria, Va. : ASTD Press, ©2010 9781562865900 (OCoLC)437305924
ISBN 9781607283676 (PDF e-book)
1607283670 (PDF e-book)
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