| Description |
lvii, 216 pages ; 22 cm |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
The will to win : the 5 secrets to creating a culture of excellence : how the best organizations get the best performance from the best people -- Secret 1: dynamic leadership development (developing leaders at every level of the organization) -- Secret 2: creating proactive change management (where you see change not as an enemy, but as an ally! -- Secret 3: creating a team-work makes the dream work culture (think like a team, work like a team and win like a team!) -- Secret 4: amaze the customer with a culture of wow customer service (not good customer service but wow customer service) -- Secret 5: develop a world class winner's attitude (where everyone on the team expects to win...every day!) -- The 5 simple steps for your personal five-star success -- Your personal transformation -- Step 1: wake up and dream! wake up the winner within -- Step 2: show up! show up with your stuff -- Step 3: stand up! let the leader within stand up and be counted -- Step 4: step up! step up to the plate and swing for the fences -- Step 5: think up! make up your mind to win! -- Conclusion -- About the author. |
| Subject |
Leadership.
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|
Teams in the workplace.
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Organization.
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| ISBN |
9781946885401 (trade cloth : alk. paper) |
|
1946885401 (trade cloth : alk. paper) |
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