| Description |
1 online resource |
| Note |
Includes index. |
| Contents |
Preface -- Employee engagement -- Employee selection -- Performance management -- Discipline and discharge -- Harrassment and bullying -- Conflict resolution -- Stopping problems before they start. |
| Summary |
These sometimes funny, always cautionary tales reinforce crucial lessons for managers. From failing to give feedback and withholding key information to exercising poor judgment and making faulty assumptions, every story highlights the role management plays in exacerbating (or easing) trouble. And each story suggests simple strategies to turn the situation around. The memorable lessons help managers motivate underachievers, defuse angry employees, discipline without inviting legal action-and handle every tricky-people issue they simply can't avoid. |
| Subject |
Supervision of employees.
|
|
Problem solving.
|
|
Employees -- Rating of.
|
|
Problem Solving |
|
Personnel -- Supervision. |
|
Résolution de problème. |
|
Employees -- Rating of |
|
Problem solving |
|
Supervision of employees |
| Other Form: |
Print version: Janove, Jathan, 1958- Hard-won wisdom. New York : AMACOM, 2017 9780814437773 (DLC) 2016024567 (OCoLC)950637875 |
| ISBN |
9780814437803 (ebook) |
|
081443780X |
|
(paperback) |
|
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