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Author Stickdorn, Marc, author, book designer, compiler, editor.

Title This is service design doing : applying service design thinking in the real world : a practitioner's handbook / edited/collected/written/designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider.

Edition First edition.
Publication Info. Sebastopol, CA : O'Reilly Media, Inc., [2018]
©2018
Bookmark link: https://library.naperville-lib.org:444/record=b1783524~S1
Location Call No. Status
 95th Street Adult Nonfiction  658.812 STI    AVAILABLE
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Description xxiii, 541 pages : illustrations (some color) ; 19 x 24 cm
Bibliography Includes bibliographical references and index.
Subject Service industries -- Management.
Added Author Hormess, Markus Edgar, author, book designer, compiler, editor.
Lawrence, Adam, author, book designer, compiler, editor.
Schneider, Jakob (Economist), author, book designer, compiler, editor.
Added Title This is service design doing
ISBN 9781491927182
1491927186
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