| Description |
1 online resource (viii, 260 pages) : illustrations |
| Contents |
Sorting through the garbage: Waste Management: Larry O'Donnell, president and COO -- Wings, women and beer: Hooters of America: Coby Brooks, president and CEO -- Necessities of life: 7-Eleven: Joe DePinto, president and CEO -- An American love affair: White Castle: Dave Rife, owner -- Time to get personal: Churchill Downs: Bill Carstanjen, COO -- Looking for fulfillment: GSI Commerce: Michael Rubin, founder and CEO -- What riches can't buy: Herschend Family Entertainment: Joel Manby, president and CEO -- Troubles down the drain: Roto-Rooter: Rick Arquilla, president and COO -- Say it with flowers: 1-800-Flowers: Chris McCann, president and COO. |
| Summary |
Bosses and employees featured on television show, "Undercover Boss," share lessons learned as well as the formative experiences that resulted from being on the show. Show creators / executive producers Lambert and Holzman reveal how they came up with the idea for the show and found a dynamic group of bosses willing to go undercover--on camera--in this thoroughly new experiment. Features all-new interviews and insights with the bosses and employees of the nine businesses featured on Season 1 as well producers' notes on behind-the-scenes |
| Language |
English. |
| Subject |
Supervision of employees -- United States.
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Supervisors -- United States.
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Management -- United States.
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Reality television programs -- United States.
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Work-life balance.
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Nonfiction television programs.
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Employees -- United States.
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Personnel -- Supervision -- États-Unis. |
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Gestion -- États-Unis. |
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Conciliation travail-vie personnelle. |
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Émissions télévisées autres que de fiction. |
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Personnel -- États-Unis. |
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Employees |
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Management |
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Nonfiction television programs |
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Reality television programs |
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Supervision of employees |
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Supervisors |
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Work-life balance |
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United States |
| Added Author |
Holzman, Eli, 1974-
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Levine, Mark, 1958-
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| Other Form: |
Print version: Lambert, Stephen, 1959- Undercover boss. 1st ed. San Francisco, CA : Jossey-Bass, ©2011 9780470916001 (DLC) 2010039870 (OCoLC)635494140 |
| ISBN |
9780470939826 (electronic bk.) |
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0470939826 (electronic bk.) |
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9780470939833 (ebk) |
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0470939834 (ebk) |
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9780470939840 (ebk) |
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0470939842 (ebk) |
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9786612883811 |
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6612883812 |
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