A six sigma approach to sustainability : continual improvement for social responsibility / Holly A. Duckworth, Andrea Hoffmeier. [O'Reilly electronic resource]
Includes bibliographical (pages 211-215) references and index.
Contents
Chapter 1. Continual improvement for social responsibility -- chapter 2. The story of continual improvement -- chapter 3. The SOFAIR method -- chapter 4. How SOFAIR is deployed in an organization -- chapter 5. Examples of SOFAIR in action -- chapter 6. Taking action.
Summary
"Explains and demonstrates the meaning of CISR--continual improvement for social responsibility--and illsutrates the six-step SOFAIR methodology with many examples"--Back cover