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Author Henry, Jo, author.

Title The dysfunctional library : challenges and solutions to workplace relationships / Jo Henry, Joe Eshleman, Richard Moniz.

Publication Info. Chicago : ALA Editions, an imprint of the American Library Association, 2018.
Bookmark link: https://library.naperville-lib.org:444/record=b2075479~S1
Location Call No. Status
 95th Street Adult Nonfiction  023 HEN    AVAILABLE
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Description xiv, 202 pages ; 23 cm
Note Includes index.
Contents The dysfunctional self -- Dysfunctional organizational culture -- Incivility in the work environment -- Toxic behaviors of staff -- Organizational deviance and workplace politics -- Poor communication in the workplace -- Conflict management -- Ineffective collaboration -- Difficulties with team composition -- Leading away from library dysfunction.
Summary As with any workplace, a library can be impacted by dysfunctional behaviors among staff, whether individuals or teams. Henry, Eshleman and Moniz address many of the issues of dysfunction in the library workplace, and provide practical and useful solutions for challenging situations.
Subject Library personnel management.
Communication in library administration.
Library employees -- Psychology.
Team librarianship.
Conflict management.
Organizational behavior.
Added Author Eshleman, Joe, author.
Moniz, Richard, author.
ISBN 9780838916230 (softcover : alk. paper)
0838916236 (softcover : alk. paper)
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