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Author Henry, Kelly.

Title Define and deliver exceptional customer service [Hoopla electronic resource] / Kelly Henry.

Edition Unabridged.
Publication Info. [United States] : Advantage Publishing Group, 2020.
Made available through hoopla
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Description 1 online resource (1 audio file (2hr., 48 min.)) : digital.
digital digital recording rda
data file rda
Access Digital content provided by hoopla.
Cast Read by Millian Quinteros.
Summary Why do small businesses have such a difficult time surviving and thriving? Three of the top four reasons for small business failure are the business ran out of cash, didn't have the right team, and were outcompeted. What do these three reasons have in common? They are all directly related to customer service. This book is not just about customer service. This is a book about success! It's about how to run and sustain a successful business. This book is not only for the companies that are struggling and are on the brink of closing; it is also for the successful companies that are doing well but could be doing even better. It doesn't matter the business size or type because treating customers should be the same for every business. It should be exceptional.
System Details Mode of access: World Wide Web.
Subject Business
Genre Audiobooks
Added Author Quinteros, Millian.
hoopla digital.
ISBN 9781662166440 (sound recording : hoopla Audio Book)
1662166443 (sound recording : hoopla Audio Book)
Music No. MWT13903253
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