LEADER 00000nim a22004695a 4500 003 MWT 005 20210914060033.1 006 m o h 007 sz zunnnnnuned 007 cr nnannnuuuua 008 210910s2019 xxunnn es i n eng d 020 9781639293247 (sound recording : hoopla Audio Book) 020 1639293248 (sound recording : hoopla Audio Book) 029 https://d2snwnmzyr8jue.cloudfront.net/ mha_9781639293247_180.jpeg 028 42 MWT14342389 037 14342389|bMidwest Tape, LLC|nhttp://www.midwesttapes.com 040 Midwest|erda 082 04 658.3/128|223 099 eAudiobook hoopla 099 eAudiobook hoopla 100 1 Heitman, William F.,|eVerfasser.|4aut 245 14 The knowledge work factory :|bturning the productivity paradox into value for your business|h[Hoopla electronic resource] /|cWilliam F. Heitman. 250 Unabridged. 264 1 [United States] :|bMcGraw Hill-Ascent Audio,|c2019. 264 2 |bMade available through hoopla 300 1 online resource (1 audio file (10hr., 23 min.)) : |bdigital. 336 spoken word|bspw|2rdacontent 337 computer|bc|2rdamedia 338 online resource|bcr|2rdacarrier 344 digital|hdigital recording|2rda 347 data file|2rda 506 Digital content provided by hoopla. 511 1 Read by Michael Anthony. 520 Unlock your company's true potential by eliminating knowledge work waste that's hiding in plain sight. Back in 1987, Nobel laureate Robert Solow quipped, "You can see the computer age everywhere but in the productivity statistics." This costly condition soon became known as the "productivity paradox." Why does it persist today? Why do knowledge workers spend a third of their days on needless correction, avoidable work and overservice, despite existing office technology that could help, even automate, their actions? And why does nobody notice? The answers-and solutions-are in this book. The Knowledge Work Factory uncovers the well-intentioned waste that hides in plain sight within virtually every organization. It reveals the ingrained perceptual biases that trick our brains into accepting the status quo and missing breakthrough opportunities. It draws stunning parallels to industrial production, which cracked this very code over 100 years ago. Most importantly, it gives you an easy-to- follow, one-stop guide to boost efficiency, productivity, and morale among the very knowledge workers who struggle under the burden of the productivity paradox. Discover your organization's true, untapped capacity. Maximize the productivity of every single knowledge worker. Uncover "better-than-best practices." Reap benefits that drop straight to the bottom line. The power is in your hands- with The Knowledge Work Factory. 538 Mode of access: World Wide Web. 650 0 Knowledge workers. 650 0 Labor productivity. 650 0 Organizational effectiveness. 700 1 Anthony, Michael. 710 2 hoopla digital. 856 40 |uhttps://www.hoopladigital.com/title/ 14335622?utm_source=MARC|zInstantly available on hoopla. 856 42 |zCover image|uhttps://d2snwnmzyr8jue.cloudfront.net/ mha_9781639293247_180.jpeg