LEADER 00000nim a22005055a 4500 003 MWT 005 20191125065124.0 006 m o h 007 sz zunnnnnuned 007 cr nnannnuuuua 008 141101s2014 xxunnn es i n eng d 020 9781469027791 (sound recording : hoopla Audio Book) 020 1469027798 (sound recording : hoopla Audio Book) 029 https://d2snwnmzyr8jue.cloudfront.net/ gil_9781469027791_180.jpeg 028 42 MWT11212809 037 11212809|bMidwest Tape, LLC|nhttp://www.midwesttapes.com 040 Midwest|erda 082 04 303.48/3|223 099 eAudiobook hoopla 099 eAudiobook hoopla 100 1 Head, Simon. 245 10 Mindless :|bwhy smarter machines are making dumber humans |h[Hoopla electronic resource] /|cSimon Head. 250 Unabridged. 264 1 [United States] :|bGildan Audio,|c2014. 264 2 |bMade available through hoopla 300 1 online resource (1 audio file (6hr., 30 min.)) : |bdigital. 336 spoken word|bspw|2rdacontent 337 computer|bc|2rdamedia 338 online resource|bcr|2rdacarrier 344 digital|hdigital recording|2rda 347 data file|2rda 506 Digital content provided by hoopla. 511 1 Read by Sean Pratt. 520 We live in the age of Computer Business Systems (CBSs)-the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process. CBSs are especially dysfunctional, Head argues, when they apply their disembodied expertise to transactions between humans, as in health care, education, customer relations, and human resources management. And yet there are industries with more human approaches, as Head illustrates with specific examples, whose lead we must follow and extend to the mainstream American economy. Mindless illustrates the shortcomings of CBS, providing an in-depth and disturbing look at how human dignity is slipping as we become cogs on a white collar assembly line. 538 Mode of access: World Wide Web. 650 0 Technology|xSocial aspects. 650 0 Business|xData processing|xPsychological aspects. 650 0 Industries|xTechnological innovations|xPsychological aspects. 650 0 Mental efficiency. 650 0 Knowledge management. 700 1 Pratt, Sean.|4nrt 710 2 hoopla digital. 830 0 Your coach in a box. 856 40 |uhttps://www.hoopladigital.com/title/ 11212809?utm_source=MARC|zInstantly available on hoopla. 856 42 |zCover image|uhttps://d2snwnmzyr8jue.cloudfront.net/ gil_9781469027791_180.jpeg