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Author Harms, Steven A.

Title Credit & collections kit for dummies / by Steven A. Harms and Aaron Larson. [O'Reilly electronic resource]

Imprint Hoboken, NJ : Wiley, ©2009.
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Description 1 online resource (xvi, 366 pages) : illustrations
Series --For dummies
--For dummies.
Note Includes index.
Contents Credit & Collections Kit For Dummies®; About the Authors; Dedication; Acknowledgments; Contents at a Glance; Table of Contents; Introduction; About This Book; Conventions Used in This Book; What You're Not to Read; Foolish Assumptions; How This Book Is Organized; Icons Used in This Book; Where to Go from Here; Part I: Nice Guys Can Finish First: Making Good Use of Credit and Billing Practices; Chapter 1: Getting to Know Credit and Collections; Chapter 2: Credit 101: Defining and Applying Credit Concepts; Chapter 3: Extending Credit Carefully While Controlling Your Risk.
Chapter 4: Establishing Good Billing Practices to Avoid Collection HeadachesChapter 5: Spotting and Reacting to Changes in Customer Habits; Chapter 6: Stayin' on the Right Side of the Law: Knowing Your Rights and Duties; Part II: When Being Nice Isn't Working: Transitioning from Billing to Collections; Chapter 7: When Your Late-Paying Customer Turns into Your Debtor; Chapter 8: The Ins and Outs of Collection Phone Calls; Chapter 9: Overcomi.
Summary Making Everything Easier!. Credit & Collections Kit for Dummies. Learn to:. Build a better rapport with customers and improve cash flow;. Collect from late or slow-paying customers;. Work efficiently with scripts, templates, and spreadsheets on the CD. Steven A. Harms. Partner, Muller, Muller, Richmond, Harms & Myers. Aaron Larson. Attorney. Your hands-on guide to efficient, effective collection methods. Need to implement credit and collections policies that work? This authoritative, easy-to-follow guide gives you the strategies you need to convert your accounts into cash. From extending credi.
Language English.
Subject Credit -- Management.
Credit -- Management -- Handbooks, manuals, etc.
Collecting of accounts.
Collection laws.
Small business -- Finance.
Crédit -- Gestion.
Crédit -- Gestion -- Guides, manuels, etc.
Créances -- Recouvrement.
Petites et moyennes entreprises -- Finances.
Collecting of accounts
Collection laws
Credit -- Management
Small business -- Finance
Genre Handbooks and manuals
Added Author Larson, Aaron.
Added Title Credit and collections kit for dummies
Other Form: Print version: Harms, Steven A. Credit & collections kit for dummies. Hoboken, NJ : Wiley, ©2009 0470465956 (OCoLC)436769280
ISBN 9780470555408 (electronic bk. ; Adobe Digital Editions)
0470555408 (electronic bk. ; Adobe Digital Editions)
9780470555880 (electronic bk. ; Mobipocket Reader)
0470555882 (electronic bk. ; Mobipocket Reader)
9780470555392 (electronic bk.)
0470555394 (electronic bk.)
1282369539
9781282369535
9786612369537
6612369531
(pbk.)
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