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Author Halsey, Mike, author.

Title The IT support handbook : a how-to guide to providing effective help and support to IT users / Mike Halsey.

Publication Info. [Berkeley, California] : Apress, [2019]
Location Call No. Status
 95th Street Adult Nonfiction-NEW  004.0688 HAL    DUE 02-24-20
 Nichols Adult Nonfiction-NEW  004.0688 HAL    DUE 02-28-20
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Description xvii, 197 pages : illustrations ; 25 cm.
Series For professionals by professionals
Books for professionals by professionals.
Note Includes index.
Subject Computer technical support -- Handbooks, manuals, etc.
ISBN 9781484251324 pbk.
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