Library Hours
Monday to Friday: 9 a.m. to 9 p.m.
Saturday: 9 a.m. to 5 p.m.
Sunday: 1 p.m. to 9 p.m.
Naper Blvd. 1 p.m. to 5 p.m.
     
Limit search to available items
Results Page:  Previous Next
Author Cloke, Ken, 1941-

Title Resolving conflicts at work : a complete guide for everyone on the job [Hoopla electronic resource] / Kenneth Cloke, Joan Goldsmith.

Edition Unabridged.
Publication Info. [United States] : Gildan Media, 2018.
Made available through hoopla
QR Code
Description 1 online resource (1 audio file (14hr., 37 min.)) : digital.
digital digital recording rda
data file rda
Access Digital content provided by hoopla.
Cast Read by Danny Campbell.
Summary The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design. This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.
System Details Mode of access: World Wide Web.
Subject Conflict management.
Interpersonal relations.
Personnel management -- Psychological aspects.
Psychology, Industrial.
Added Author Goldsmith, Joan.
hoopla digital.
ISBN 9781469069876 (sound recording : hoopla Audio Book)
1469069873 (sound recording : hoopla Audio Book)
Music No. MWT12242740
Patron reviews: add a review
Click for more information
EAUDIOBOOK
No one has rated this material

You can...
Also...
- Find similar reads
- Add a review
- Sign-up for Newsletter
- Suggest a purchase
- Can't find what you want?
More Information