LEADER 00000nim a22004815a 4500 003 MWT 005 20210323044806.1 006 m o h 007 sz zunnnnnuned 007 cr nnannnuuuua 008 210312s2020 xxunnn es i n eng d 020 9780062989765 (sound recording : hoopla Audio Book) 020 0062989766 (sound recording : hoopla Audio Book) 029 https://d2snwnmzyr8jue.cloudfront.net/ hpc_9780062989765_180.jpeg 028 42 MWT12586404 037 12586404|bMidwest Tape, LLC|nhttp://www.midwesttapes.com 040 Midwest|erda 082 04 303.6/9|223 099 eAudiobook hoopla 099 eAudiobook hoopla 100 1 Goldman-Wetzler, Jennifer,|eauthor,|enarrator. 245 10 Optimal outcomes :|bfree yourself from conflict at work, at home, and in life|h[Hoopla electronic resource] / |cJennifer Goldman-Wetzler, PhD. 250 Unabridged. 264 1 [United States] :|bHarperAudio,|c2020. 264 2 |bMade available through hoopla 300 1 online resource (1 audio file (5hr., 57 min.)) : |bdigital. 336 spoken word|bspw|2rdacontent 337 computer|bc|2rdamedia 338 online resource|bcr|2rdacarrier 344 digital|hdigital recording|2rda 347 data file|2rda 506 Digital content provided by hoopla. 511 0 Read by the author. 520 An award-winning conflict consultant offers a new path to take when agreement and collaboration seem impossible, and teaches us that when conflict resolution fails, we can achieve freedom instead - even without others' cooperation. A founding CEO and his top salesperson are engaged in a heated clash over her compensation package. A mother and daughter are locked in a nasty cycle of blame and attack. A high-profile executive team is struggling with aggressive political infighting. In all these cases, every effort to talk it out has been unsuccessful. Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. This innovative method, based on Dr. Jennifer Goldman-Wetzler's training at the Program on Negotiation at Harvard Law School, two decades as a consultant to Fortune 500 and high-growth CEOs and senior teams, grassroots work with Middle East leaders, US government-funded research on terrorism, and her popular course at Columbia University, Optimal Outcomes reveals eight groundbreaking practices proven to help people everywhere free themselves from conflict. With inspiring stories from clients, students, and Dr. Goldman-Wetzler's own life lighting the way, you'll learn to observe complex situations with clarity, access your shadow values (things you really care about but have been unwilling to admit), and take bold, simple, surprising action. Optimal Outcomes blends mindfulness, Jungian psychology, and practical, step-by-step advice to free anyone from seemingly impossible conflict. Applying the practices, you'll reach your Optimal Outcome - which may be vastly different from what you originally imagined, but more satisfying than you ever dreamed possible. 538 Mode of access: World Wide Web. 650 0 Conflict management. 650 0 Interpersonal conflict. 650 0 Interpersonal communication. 650 0 Interpersonal relations. 700 1 Goldman-Wetzler, Jennifer. 710 2 hoopla digital. 856 40 |uhttps://www.hoopladigital.com/title/ 12586404?utm_source=MARC|zInstantly available on hoopla. 856 42 |zCover image|uhttps://d2snwnmzyr8jue.cloudfront.net/ hpc_9780062989765_180.jpeg