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003    MWT 
005    20210323044806.1 
006    m     o  h         
007    sz zunnnnnuned 
007    cr nnannnuuuua 
008    210312s2020    xxunnn es      i  n eng d 
020    9780062989765 (sound recording : hoopla Audio Book) 
020    0062989766 (sound recording : hoopla Audio Book) 
029    https://d2snwnmzyr8jue.cloudfront.net/
       hpc_9780062989765_180.jpeg 
028 42 MWT12586404 
037    12586404|bMidwest Tape, LLC|nhttp://www.midwesttapes.com 
040    Midwest|erda 
082 04 303.6/9|223 
099    eAudiobook hoopla 
099    eAudiobook hoopla 
100 1  Goldman-Wetzler, Jennifer,|eauthor,|enarrator. 
245 10 Optimal outcomes :|bfree yourself from conflict at work, 
       at home, and in life|h[Hoopla electronic resource] /
       |cJennifer Goldman-Wetzler, PhD. 
250    Unabridged. 
264  1 [United States] :|bHarperAudio,|c2020. 
264  2 |bMade available through hoopla 
300    1 online resource (1 audio file (5hr., 57 min.)) :
       |bdigital. 
336    spoken word|bspw|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
344    digital|hdigital recording|2rda 
347    data file|2rda 
506    Digital content provided by hoopla. 
511 0  Read by the author. 
520    An award-winning conflict consultant offers a new path to 
       take when agreement and collaboration seem impossible, and
       teaches us that when conflict resolution fails, we can 
       achieve freedom instead - even without others' 
       cooperation. A founding CEO and his top salesperson are 
       engaged in a heated clash over her compensation package. A
       mother and daughter are locked in a nasty cycle of blame 
       and attack. A high-profile executive team is struggling 
       with aggressive political infighting. In all these cases, 
       every effort to talk it out has been unsuccessful. Where 
       can you turn when your attempts to resolve conflict fail? 
       Most approaches emphasize collaboration. You are supposed 
       to sit down, calmly talk through your differences, and 
       find a solution. But what if nothing seems to work, no 
       matter what you do? When situations resist resolution, the
       Optimal Outcomes Method teaches us conflict freedom. This 
       innovative method, based on Dr. Jennifer Goldman-Wetzler's
       training at the Program on Negotiation at Harvard Law 
       School, two decades as a consultant to Fortune 500 and 
       high-growth CEOs and senior teams, grassroots work with 
       Middle East leaders, US government-funded research on 
       terrorism, and her popular course at Columbia University, 
       Optimal Outcomes reveals eight groundbreaking practices 
       proven to help people everywhere free themselves from 
       conflict. With inspiring stories from clients, students, 
       and Dr. Goldman-Wetzler's own life lighting the way, 
       you'll learn to observe complex situations with clarity, 
       access your shadow values (things you really care about 
       but have been unwilling to admit), and take bold, simple, 
       surprising action. Optimal Outcomes blends mindfulness, 
       Jungian psychology, and practical, step-by-step advice to 
       free anyone from seemingly impossible conflict. Applying 
       the practices, you'll reach your Optimal Outcome - which 
       may be vastly different from what you originally imagined,
       but more satisfying than you ever dreamed possible. 
538    Mode of access: World Wide Web. 
650  0 Conflict management. 
650  0 Interpersonal conflict. 
650  0 Interpersonal communication. 
650  0 Interpersonal relations. 
700 1  Goldman-Wetzler, Jennifer. 
710 2  hoopla digital. 
856 40 |uhttps://www.hoopladigital.com/title/
       12586404?utm_source=MARC|zInstantly available on hoopla. 
856 42 |zCover image|uhttps://d2snwnmzyr8jue.cloudfront.net/
       hpc_9780062989765_180.jpeg