| Description |
1 online resource (xiv, 238 pages) |
| Series |
A BK business book |
|
BK business book.
|
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Four conversations in a successful workplace -- Initiative conversations : create a future -- Understanding conversations : include and engage -- Performance conversations : ask and promise -- Closure conversations : create endings -- Using the four conversations -- Support the conversational workplace. |
| Summary |
Annotation This book shows managers and employees how to use the right conversation at the right time, plan and start each conversation well, and finish each conversation effectively. |
| Subject |
Communication in management.
|
|
Interpersonal communication.
|
|
Business communication.
|
|
Communication en gestion. |
|
Communication interpersonnelle. |
|
Communication dans l'entreprise. |
|
Business communication |
|
Communication in management |
|
Interpersonal communication |
| Added Author |
Ford, Laurie.
|
| Other Form: |
Print version: Ford, Jeffrey (Jeffrey D.). Four conversations. 1st ed. San Francisco, CA : Berrett-Koehler Publishers, ©2009 (DLC) 2009019310 |
| ISBN |
9781576759219 (electronic bk.) |
|
1576759210 (electronic bk.) |
|
9781609944551 (electronic bk.) |
|
1609944550 (electronic bk.) |
|
9781523111435 (electronic bk.) |
|
1523111437 (electronic bk.) |
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