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Author Bowden, Mark, 1970-

Title Winning body language for sales professionals : control the conversation and connect with your customer--without saying a word / Mark Bowden ; with Andrew Ford. [O'Reilly electronic resource]

Imprint New York : McGraw-Hill, ©2013.
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Description 1 online resource (1 volume) : illustrations
Bibliography Includes bibliographical references and index.
Contents Primary impressions -- Winning trust with a wave of your hand -- Types and territory -- A tribal bazaar -- Realizing relationships in sales -- Opening and closing acts -- The complex sale -- C-suite selling -- Fire and ice -- Sales intelligence -- Coaching a racehorse.
Summary Delivering step-by-step guidance; demonstrations; tips; tricks; and techniques specifically tailored for sales pros; this book unlocks the secrets of nonverbal communication to give them an unbeatable advantage. -- Edited summary from book.
Language English.
Subject Selling -- Psychological aspects.
Body language.
Vente -- Aspect psychologique.
Langage du corps.
Body language
Selling -- Psychological aspects
Commerce.
Business & Economics.
Marketing & Sales.
Added Author Ford, Andrew (Andrew Michael)
Other Form: Print version: Bowden, Mark, 1970- Winning body language for sales professionals. New York : McGraw-Hill, ©2013 9780071793001 (DLC) 2012027292 (OCoLC)793223464
ISBN 9780071793018 (electronic bk.)
0071793011 (electronic bk.)
9786613914958
6613914959
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