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Author Fleming, Kerrie, author.

Title The leader's guide to emotional agility : how to use soft skills to get hard results / Kerrie Fleming. [O'Reilly electronic resource]

Edition First edition.
Publication Info. Harlow, England ; New York : Pearson, [2016]
©2016
To Access:
Available on O'Reilly for Public Libraries
Bookmark link: https://library.naperville-lib.org:444/record=b3173524~S1
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Description 1 online resource (1 volume) : illustrations
Bibliography Includes bibliographical references and index.
Contents Why you need to read this book -- Introduction -- Structure of the book -- The seven steps to emotional agility (ea) -- Step one: the real you -- Step two: how do you feel and why does it matter? -- Step three: becoming aware of others -- Step four: understanding the emotions -- Step five: managing your own emotions -- Step six: managing the emotions of others -- Step seven: creating awareness -- Emotional agility in action -- Using ea for difficult performance appraisals -- How to motivate a disengaged team using ea -- Using ea to enhance creativity and innovation -- Managing change using ea -- Becoming a more effective and influential leader using the seven steps of ea -- Conclusion -- Appendices.
Summary "Takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people."--Publisher description.
Subject Leadership.
Emotional intelligence.
Emotions.
Leadership.
Intelligence émotionnelle.
Emotional intelligence
Emotions
Leadership
Other Form: Print version: Fleming, Kerrie. Leader's guide to emotional agility. First edition. Harlow, England ; New York : Pearson, 2016 9781292083049 (DLC) 2015035058 (OCoLC)921141361
ISBN 9781292083070
1292083077
9781292083063
1292083069
(pbk.)
(pbk.)
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