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Author Finder, Robert L., 1955-

Title The financial professional's guide to communication : how to strengthen client relationships and build new ones / Robert L. Finder, Jr. [O'Reilly electronic resource]

Imprint Upper Saddle River, N.J. : FT Press, ©2013.
To Access:
Available on O'Reilly for Public Libraries
Bookmark link: https://library.naperville-lib.org:444/record=b3161984~S1
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Description 1 online resource (1 volume) : illustrations
Bibliography Includes bibliographical references and index.
Contents Defining your core -- The secret of listening critically -- "Your financial professional will see and hear you differently now" -- Please, tell me more -- Any simple questions? -- The secret of speaking critically -- Just get rid of them -- What did he say -- The eyes say it all -- Are you a substance abuser? -- It's showtime! -- Wise emperors.
Language English.
Subject Financial planners.
Customer relations.
Business communication.
Planificateurs financiers.
Communication dans l'entreprise.
Business communication
Customer relations
Financial planners
Finance.
Business & Economics.
Financial Management & Planning.
Other Form: Print version: Finder, Robert L., 1955- Financial professional's guide to communication 9780133017908 (DLC) 2012030548 (OCoLC)783141716
ISBN 9780133017953
0133017958
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