| Description |
1 online resource (1 audio file (6hr., 44 min.)) : digital. |
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digital digital recording rda |
|
data file rda |
| Series |
BK business book.
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| Access |
Digital content provided by hoopla. |
| Cast |
Read by Caroline Miller. |
| Summary |
Caring Is a Competitive AdvantageSuffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization-because ultimately, as they write, "Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities." |
| System Details |
Mode of access: World Wide Web. |
| Subject |
Organizational behavior.
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Compassion.
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Management -- Psychological aspects.
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| Added Author |
Dutton, Jane E., author.
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|
hoopla digital.
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| ISBN |
9781626568648 (sound recording : hoopla Audio Book) |
|
1626568642 (sound recording : hoopla Audio Book) |
| Music No. |
MWT11812961 |
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