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006    m    |o  d |       
007    cr ||||||||||| 
008    230721s2024    nyu     o     001 0 eng   
010      2023025672 
020    9780593243930 
020    0593243935 
035    (OCoLC)1416856143|z(OCoLC)1423050877 
040    DLC|beng|erda|cDLC|dDLC|dUtOrBLW 
042    pcc 
069    02490799 
082 00 153.6 
082 00 153.6|223/eng/20230721 
099    eBook Boundless 
100 1  Duhigg, Charles,|eauthor. 
245 10 Supercommunicators /|cCharles Duhigg.|h[Boundless 
       electronic resource] 
250    First edition. 
264  1 New York :|bRandom House,|c[2024] 
300    1 online resource 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
500    Includes index. 
520    From the bestselling author of The Power of Habit , a 
       fascinating exploration of what makes conversations work--
       and how we can all learn to be supercommunicators at work 
       and in life "A winning combination of stories, studies, 
       and guidance that might well transform the worst 
       communicators you know into some of the best."--Adam Grant,
       author of Think Again and Hidden Potential Come inside a 
       jury room as one juror leads a starkly divided room to 
       consensus. Join a young CIA officer as he recruits a 
       reluctant foreign agent. And sit with an accomplished 
       surgeon as he tries, and fails, to convince yet another 
       cancer patient to opt for the less risky course of 
       treatment. In Supercommunicators , Charles Duhigg blends 
       deep research and his trademark storytelling skills to 
       show how we can all learn to identify and leverage the 
       hidden layers that lurk beneath every conversation. 
       Communication is a superpower and the best communicators 
       understand that whenever we speak, we're actually 
       participating in one of three conversations: practical ( 
       What's this really about? ), emotional ( How do we feel? ),
       and social ( Who are we? ). If you don't know what kind of
       conversation you're having, you're unlikely to connect.  
       Supercommunicators know the importance of recognizing--and
       then matching--each kind of conversation, and how to hear 
       the complex emotions, subtle negotiations, and deeply held
       beliefs that color so much of what we say and how we 
       listen. Our experiences, our values, our emotional lives--
       and how we see ourselves, and others--shape every 
       discussion, from who will pick up the kids to how we want 
       to be treated at work. In this book, you will learn why 
       some people are able to make themselves heard, and to hear
       others, so clearly. With his storytelling that takes us 
       from the writers' room of The Big Bang Theory to the 
       couches of leading marriage counselors, Duhigg shows 
       readers how to recognize these three conversations--and 
       teaches us the tips and skills we need to navigate them 
       more successfully. In the end, he delivers a simple but 
       powerful lesson: With the right tools, we can connect with
       anyone. 
538    Requires Boundless App. 
588    Description based on print version record and CIP data 
       provided by publisher; resource not viewed. 
650  0 Interpersonal communication. 
650  0 Communication|xPsychological aspects. 
655  0 Electronic books. 
776 08 |iPrint version:|aDuhigg, Charles.|tSupercommunicators
       |bFirst edition.|dNew York : Random House, [2024]
       |z9780593243916|w(DLC) 2023025671 
856 40 |uhttps://libid.boundless.baker-taylor.com/ng/view/library
       /title/0030611615