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Author Donohue, Mary E., author.

Title Message received : 7 steps to break down communication barriers at work [Hoopla electronic resource] / Dr. Mary Donohue.

Edition Unabridged.
Publication Info. [United States] : McGraw Hill-Ascent Audio, 2021.
Made available through hoopla
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Description 1 online resource (1 audio file (6hr., 17 min.)) : digital.
digital digital recording rda
data file rda
Access Digital content provided by hoopla.
Cast Read by Christina Delaine.
Summary According to social scientist and award-winning CEO Dr. Mary Donohue, we communicate ineffectively at work a staggering 80% of the time! From the tone of an email to the almost-but-not-quite eye contact of a video conference app, today's tech has increased the speed and scope of our communications-as well as the opportunities to misunderstand each other completely. This lack of effective communication is a leading cause of workplace stress. In this widely anticipated and deeply researched book, Dr. Donohue, a victim of workplace stress herself, lays out a seven-step solution to give you the tools you need to make communication a cure for workplace stress, not a cause-even (especially) when you're working with a generationally diverse team. Discover what's at the root of the problem-from misunderstood emails and misinterpreted texts to misconstrued social media posts and missed social cues on Zoom-and learn how to respond to different communication preferences now. Through case studies, evidence-backed research, and more, you'll walk away with the tools you need to ensure everyone on your team-yourself included-is heard and understood, so there's less time clarifying and more time for everyone to be their best, most productive selves.
System Details Mode of access: World Wide Web.
Subject Communication in management.
Communication -- Psychological aspects.
Employee motivation.
Teams in the workplace -- Management.
Added Author Delaine, Christina.
hoopla digital.
ISBN 9781638410195 (sound recording : hoopla Audio Book)
1638410194 (sound recording : hoopla Audio Book)
Music No. MWT14342032
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