Description |
1 online resource (1 audio file (6hr., 17 min.)) : digital. |
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digital digital recording rda |
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data file rda |
Access |
Digital content provided by hoopla. |
Cast |
Read by Christina Delaine. |
Summary |
According to social scientist and award-winning CEO Dr. Mary Donohue, we communicate ineffectively at work a staggering 80% of the time! From the tone of an email to the almost-but-not-quite eye contact of a video conference app, today's tech has increased the speed and scope of our communications-as well as the opportunities to misunderstand each other completely. This lack of effective communication is a leading cause of workplace stress. In this widely anticipated and deeply researched book, Dr. Donohue, a victim of workplace stress herself, lays out a seven-step solution to give you the tools you need to make communication a cure for workplace stress, not a cause-even (especially) when you're working with a generationally diverse team. Discover what's at the root of the problem-from misunderstood emails and misinterpreted texts to misconstrued social media posts and missed social cues on Zoom-and learn how to respond to different communication preferences now. Through case studies, evidence-backed research, and more, you'll walk away with the tools you need to ensure everyone on your team-yourself included-is heard and understood, so there's less time clarifying and more time for everyone to be their best, most productive selves. |
System Details |
Mode of access: World Wide Web. |
Subject |
Communication in management.
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Communication -- Psychological aspects.
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Employee motivation.
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Teams in the workplace -- Management.
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Added Author |
Delaine, Christina.
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hoopla digital.
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ISBN |
9781638410195 (sound recording : hoopla Audio Book) |
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1638410194 (sound recording : hoopla Audio Book) |
Music No. |
MWT14342032 |
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