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LEADER 00000cam a2200697 a 4500
001 759509844
003 OCoLC
005 20240129213017.0
006 m o d
007 cr cnu---unuuu
008 111103s2011 nyu ob 001 0 eng d
010 2011019484
019 861751797|a1014085788|a1024279430|a1078118951|a1153040897
020 9780071772532|q(electronic bk.)
020 0071772537|q(electronic bk.)
035 (OCoLC)759509844|z(OCoLC)861751797|z(OCoLC)1014085788
|z(OCoLC)1024279430|z(OCoLC)1078118951|z(OCoLC)1153040897
037 CL0500000318|bSafari Books Online
037 FB19B2A6-2705-4DA7-AB26-083BA5AFB9BB|bOverDrive, Inc.
|nhttp://www.overdrive.com
040 TEFOD|beng|epn|cTEFOD|dOCLCQ|dOCLCF|dSTF|dUMI|dUIU|dYDXCP
|dTEFOD|dOCLCQ|dZ5A|dLEATE|dYOU|dEBLCP|dTOH|dOCLCQ|dHRM
|dOCLCQ|dVT2|dUKAHL|dOCLCO|dOCLCQ|dOCLCO|dOCLCL
049 INap
082 04 658.3/124
082 04 658.3/124|223
099 eBook O’Reilly for Public Libraries
100 1 Cook, Marshall,|d1944-|1https://id.oclc.org/worldcat/
entity/E39PBJtrWvyHhQqWKdbW3K6VG3
245 10 Effective coaching /|cMarshall J. Cook and Laura Poole.
|h[O'Reilly electronic resource]
250 2nd ed.
260 New York :|bMcGraw-Hill,|c©2011.
300 1 online resource (xi, 228 pages)
336 text|btxt|2rdacontent
337 computer|bc|2rdamedia
338 online resource|bcr|2rdacarrier
490 1 Briefcase books series
500 Includes index.
504 Includes bibliographical references and indexes.
505 0 A. Preface -- Special Features -- Acknowledgments -- B.
About the Authors -- 1. The Goals of Good Coaching -- Why
Should a Manager Be a Coach? -- Are You Tapping Your Most
Valuable Resource? -- Accessibility -- The Benefits of
Good Coaching -- Meanwhile, Back at the Publishing Group -
- The Coach's Checklist for Chapter 1 -- 2. The Attributes
of a Good Coach -- Coaching: Definitions and Distinctions
-- Characteristics of a Good Coach -- Translating
Attitudes into Actions -- The Coach's Checklist for
Chapter 2 -- 3. What Do Your Players Want? -- Looking
Beyond the Paycheck -- Three Drives That Motivate Your
Staff -- Strategies for Motivational Coaching -- The
Coach's Checklist for Chapter 3 -- 4. The Signs of Good
Coaching -- Body Language -- "Speaking" Body Language --
The Elements of a Good Coaching Session -- The Coach's
Checklist for Chapter 4 -- 5. Asking Good Questions -- Why
Ask Questions? -- The Qualities of Effective Coaching
Questions -- Seven Major Types of Questions -- Three
Techniques for Asking Questions -- The Coach's Checklist
for Chapter 5 -- 6. Powerful Listening -- Three Levels of
Listening -- Seven Keys to Effective Listening -- Moving
Beyond Listening -- The Coach's Checklist for Chapter 6 --
7. Creating Solutions Through Coaching -- Six Steps to
Effective Problem Solving -- Solution-Focused Coaching --
Degrees of Difficulty -- The Coach's Checklist for Chapter
7 -- 8. The Coach as Trainer -- Guidelines for the Coach
as Trainer -- Before, During, and After Training -- What
Kind of Trainer Are You? -- Four Stages of Learning -- The
Learner's Point of View -- An Ideal Training Session --
How Will You Know If It Worked? -- The Coach's Checklist
for Chapter 8 -- 9. The Coach as Mentor -- Types of
Mentoring -- Effective Mentoring -- Mentoring to Define
the Work -- Mentoring to Motivate -- Respecting the
Boundaries of Mentoring -- The Coach's Checklist for
Chapter 9 -- 10. The Coach as Corrector -- Make It an
Encounter, Not a Confrontation -- Positive Specific Action
-- Define Consequences Clearly -- Build on the Possible --
Look to the Future -- Performance Killers -- The Coach's
Checklist for Chapter 10 -- 11. Coaching Trouble Spots --
Lack of Authentic Purpose -- Anxiety (Yours) -- Fear/
Distrust (Theirs) -- Resistance to Change -- Lack of
Coaching Skills -- Language Barriers -- Coaching Obstacles
-- The Coach's Checklist for Chapter 11 -- 12. Steps to
Effective Coaching -- Step 1: Build Rapport -- Step 2:
Identify the Issue or Goal -- Step 3: Create Vision --
Step 4: Brainstorm Approaches -- Step 5: Establish Action
Plan -- Step 6: Commitment and Accountability -- Step 7:
Acknowledgment -- Step 8: Follow-Up -- The Coach's
Checklist for Chapter 12 -- 13. Once More, with Feedback -
- Elements of Effective Feedback -- Before You Deliver
Feedback -- Delivering Bad News -- Feedback on Your
Feedback -- The Coach's Checklist for Chapter 13 -- 14.
Coaching and Rewards -- Tangible Rewards -- Symbolic
Rewards -- Intangible Rewards -- Rules of Rewarding -- The
Coach as a Cheerleader -- The Coach's Checklist for
Chapter 14 -- 15. Principles of Good Coaching (and Good
Living) -- The Principle of Getting Started -- The
Illusion of Control -- The Principle of Decisions -- The
Principle of Change -- The Principle of Time -- The
Principle of Questions -- The Principle of Mistakes -- The
Principle of Anger -- The Illusion of Objectivity -- The
Principle of the Big Picture -- The Principle of Fear --
The Principle of Role Modeling -- The Principle of Life --
The Coach's Checklist for Chapter 15.
520 3 More than 700,000 Briefcase Books sold! Proven techniques
for going from a boss to a coach to maximize the
efficiency of every employee.
520 "Effective managers know their job is to help employees
succeed, not to give them orders. They create
relationships that build collaboration and meaningful
performance improvement. These managers know that when
they facilitate the success of their team members, they
facilitate their own success. Effective Coaching teaches
you practices you can use immediately to engender employee
commitment and help employees gain the skills necessary to
sustain and grow any type of organization."
588 0 Print version record.
590 O'Reilly|bO'Reilly Online Learning: Academic/Public
Library Edition
650 0 Employees|xCoaching of.
650 0 Employees|xTraining of.
650 0 Employee motivation.
650 0 Mentoring in business.
650 0 Supervision of employees.
650 2 Inservice Training
650 6 Personnel|xFormation.
650 6 Personnel|xMotivation.
650 6 Mentorat dans les affaires.
650 6 Personnel|xSupervision.
650 7 Employee motivation|2fast
650 7 Employees|xCoaching of|2fast
650 7 Employees|xTraining of|2fast
650 7 Mentoring in business|2fast
650 7 Supervision of employees|2fast
700 1 Poole, Laura.
776 08 |iPrint version:|aCook, Marshall, 1944-|tEffective
coaching.|b2nd ed.|dNew York : McGraw-Hill, ©2011
|z9780071771115|w(DLC) 2011019484|w(OCoLC)721903449
830 0 Briefcase book.
856 40 |uhttps://ezproxy.naperville-lib.org/login?url=https://
learning.oreilly.com/library/view/~/9780071771115/?ar
|zAvailable on O'Reilly for Public Libraries
938 Askews and Holts Library Services|bASKH|nAH26368210
938 ProQuest Ebook Central|bEBLB|nEBL4958678
938 YBP Library Services|bYANK|n4542542
994 92|bJFN