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Corporate Author Computer Education Management Association, author.

Title Technical training management : commercial skills aligned to the provision of successful training outcomes / CEdMA Europe. [O'Reilly electronic resource]

Publication Info. [Swindon, FA, UK] : [BCS, The Chartered Institute for IT], [2019]
To Access:
Availalbe on O'Reilly for Public Libraries
Bookmark link: https://library.naperville-lib.org:444/record=b3182680~S1
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Description 1 online resource
Summary With technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver results that provide the customer with an expected return on their IT investment and deliver strong shareholder value. This book provides you with this understanding, along with guidance on applying a strong execution plan to drive customer retention, grow the technical training business, and monitor progress for continual success.
Subject Executives -- Training of.
Information technology -- Study and teaching (Continuing education)
Technologie de l'information -- Étude et enseignement (Éducation permanente)
Business strategy.
Management decision making.
Business & management.
Industrial or vocational training.
Executives -- Training of
Business strategy.
Management decision making.
Business & Management.
Industrial or vocational training.
Other Form: Print version: CEDMA. TECHNICAL TRAINING MANAGEMENT. [Place of publication not identified] : BCS, THE CHARTERED INSTIT, 2019 1780174802 (OCoLC)1088339617
ISBN 9781780174815 (electronic bk.)
1780174810 (electronic bk.)
9781780174822 (electronic bk.)
1780174829 (electronic bk.)
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