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Author Clifford, David,

Title SIAM/MSI - An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management / Clifford, David. [O'Reilly for electronic resources]

Edition 1st edition.
Publication Info. IT Governance Publishing, 2018.
To Access:
Available on O’Reilly for Public Libraries
Bookmark link: https://library.naperville-lib.org:444/record=b3143751~S1
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Description 1 online resource (sound files.)
audio file
Note Downloadable audio file.
Not recommended for use on the libraries' public computers.
Summary This book provides clear guidance on the SIAM process, answering questions on what service integration is, when SIAM is applicable, and what approach should be taken when sourcing ITSM services in a multi-sourced environment.
Subject Audiobooks.
Livres audio.
Audiobooks.
Genre Audiobooks.
Added Author Safari, an O'Reilly Media Company.
Standard No. 9781787780989
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