| Description |
1 online resource (xxxiv, 534 pages) : illustrations (chiefly color) |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Part 1. What you need to know before choosing an activity. Introduction to user experience -- Before you choose an activity: learning about your product users -- Ethical and legal considerations -- Setting up research facilities -- Choosing a user experience research activity -- Part 2. Get up and running. Preparation for your user research activity -- During your user research activity -- Part 3. The methods. Diary studies -- Interviews -- Surveys -- Card sorting -- Focus groups -- Field studies -- Evaluation methods -- Part 4. Wrapping up. Concluding final -- Part 5. Appendices. |
| Summary |
"This new and completely updated edition is a comprehensive, easy-to-read, 'how-to' guide on user research methods. You'll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the product. For each method, you'll understand how to prepare for and conduct the activity, as well as analyze and present the data -- all in a practical and hands-on way. Each method presented provides different information about the users and their requirements (e.g., functional requirements, information architecture). The techniques can be used together to form a complete picture of the users' needs or they can be used separately throughout the product development lifecycle to address specific product questions. These techniques have helped product teams understand the value of user experience research by providing insight into how users behave and what they need to be successful. You will find brand new case studies from leaders in industry and academia that demonstrate each method in action. This book has something to offer whether you are new to user experience or a seasoned UX professional. After reading this book, you'll be able to choose the right user research method for your research question and conduct a user research study. Then, you will be able to apply your findings to your own products. Completely new and revised edition includes 30+% new content! Discover the foundation you need to prepare for any user research activity and ensure that the results are incorporated into your products Includes all new case studies for each method from leaders in industry and academia"--Provided by publisher |
| Subject |
Human-computer interaction.
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Computer software -- Development.
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User interfaces (Computer systems)
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User-Computer Interface |
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Interfaces utilisateurs (Informatique) |
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Computer software -- Development |
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Human-computer interaction |
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User interfaces (Computer systems) |
| Added Author |
Courage, Catherine, author Author.
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Caine, Kelly, author Author.
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| Other Form: |
Print version: Baxter, Kathy. Understanding your users. Second edition. 0128002328 (OCoLC)918928845 |
| ISBN |
9780128006092 (electronic book) |
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0128006099 (electronic book) |
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(paperback) |
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(paperback) |
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