| Description |
1 online resource (xiii, 398 pages) : illustrations |
|
text file |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
A Management Guide -- Drivers of Business Change -- New-Age Business Drivers -- E-Business Technology Drivers -- Organizational Responses to Business Drivers -- Questioning the Mission and the Value Proposition -- Questioning the Time Horizon -- Questioning the Leadership Style -- Questioning Stability -- Questioning Control -- Questioning Service Styles -- Questioning Approaches to Work -- Questioning Roles, Jobs, and Organizational Structures -- Questioning Knowledge at Work -- Questioning the Integration of Information -- Principles of Process Management -- Guiding Concepts -- The 10 Principles of Process Management -- New-Age Company Experiences -- The Morningstar Packing Company -- Stanford University's Financial Aid Office -- Rexall.com -- The Process Management Framework -- Process Management Principles -- Framework Description -- The Framework as a Process of Discovery and Learning -- Framework Traceability -- Defining the Business Context for Change -- Architecting Processes and Aligning Business Strategies -- Creating the Vision for Change -- Understanding the Existing Process -- Renewing the Process Design -- Developing Enablers and Support Mechanisms -- Implementing the Change -- Operating the Process and Continuing to Improve -- Scaling the Process Renewal Framework -- Related Professional Practices -- Project Management Essentials -- A Few Fundamentals -- Project Management Roles and Structure -- Project Management Stages -- Closing Project Management Guidelines -- Mitigating Business Risk -- What Is at Risk? |
| Access |
Use copy Restrictions unspecified star MiAaHDL |
| Summary |
This book guides managers through the transition from the traditional offline ways of doing business to incorporating e-commerce and the Internet as a business tool to interact and transact. |
| Reproduction |
Electronic reproduction. [Place of publication not identified] : HathiTrust Digital Library, 2011. MiAaHDL |
| System Details |
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL |
| Processing Action |
digitized 2011 HathiTrust Digital Library committed to preserve pda MiAaHDL |
| Subject |
Industrial management.
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Project management.
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Business.
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Management.
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Gestion d'entreprise. |
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Gestion de projet. |
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Affaires. |
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Gestion. |
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management. |
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businesses (business enterprises) |
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Industrial management. |
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Project management. |
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Management. |
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Management |
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Business |
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Industrial management |
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Project management |
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Prozessmanagement |
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Bedrijfsprocessen. |
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Business Process Reengineering. |
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E-business. |
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Organisatieontwikkeling. |
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Veranderingsprocessen. |
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Administração industrial. |
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Administração de projetos. |
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Réingénierie organisationnelle. |
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Gestion d'entreprise. |
| Other Form: |
Print version: Burlton, Roger T. Business process management. Indianapolis, Ind. : Sams, ©2001 9780672320637 (DLC) 00111738 (OCoLC)46600352 |
| ISBN |
9780768683653 |
|
0768683653 |
|
0672320630 |
|
9780672320637 |
| Standard No. |
752063320631 |
|
9780672320637 |
|
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