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Author Loader, David.

Title Managing technology in the operations function / David Loader and Graeme Biggs. [O'Reilly electronic resource]

Imprint Oxford ; Boston : Butterworth-Heinemann, 2002.
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Description 1 online resource (ix, 234 pages) : illustrations
Series Operations management series
Operations management series (Securities Institute)
Note Includes index.
Contents Front Cover; Managing Technology in the Operations Function; Copyright Page; Contents; Preface; Chapter 1. Key drivers for automation; Chapter 2. What IT can deliver; Chapter 3. Working with technology -- processes and information; Chapter 4. Operations and IT working together; Chapter 5. The project life cycle; Chapter 6. Technology risk; Chapter 7. Trends and developments; Glossary; Index.
Summary 'Managing Technology in The Operations Function' looks at issues in technology from the operations function rather than from an IT perspective. It explores the use of technology for processing, provision of client services, risk management and business management. The authors analyse the benefits of straight through processing and the practical implications of managing technology products in operations. System risk and opportunities are explored and case studies are examined along with industry trends to assess upcoming developments and their impacts. The use of technology is one of the key dr.
Subject Financial services industry -- Management.
Information technology -- Management.
Financial services industry -- Data processing.
Services financiers -- Gestion.
Technologie de l'information -- Gestion.
Services financiers -- Informatique.
Financial services industry -- Data processing
Financial services industry -- Management
Information technology -- Management
Added Author Biggs, Graeme.
Other Form: Print version: Loader, David. Managing technology in the operations function. Oxford ; Boston : Butterworth-Heinemann, 2002 0750654856 (OCoLC)50525478
ISBN 058546281X (electronic bk.)
9780585462813 (electronic bk.)
9780080496351 (electronic bk.)
0080496350 (electronic bk.)
0750654856
9780750654852
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