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Author Berman, Evan M.

Title People skills at work / Evan Berman, Dira Berman. [O'Reilly electronic resource]

Imprint Boca Raton, FL : CRC Press, 2012.
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Description 1 online resource (xvi, 409 pages)
data file rda
Bibliography Includes bibliographical references.
Contents Section 1. Setting the stage -- section 2. Social skills in a modern world -- section 3. The professional self -- section 4. The human condition explained -- section 5. Epilogue.
Summary An exploration of the ways in which people skills can be acquired and developed, this book discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines how the particular skill's relationship to the other skills presented in the book. The author covers how to improve interpersonal relationships, communications, job performance, and dealing with people of different ages, gender, and backgrounds.
Language English.
Subject Interpersonal communication.
Interpersonal relations.
Psychology, Industrial.
Psychology, Industrial
Communication interpersonnelle.
Psychologie du travail.
Interpersonal communication
Interpersonal relations
Psychology, Industrial
Added Author Berman, Dira.
Other Form: Print version: Berman, Evan M. People skills at work. Boca Raton, FL : CRC Press, 2012 (DLC) 2011033931
ISBN 9781420093865 (electronic bk.)
142009386X (electronic bk.)
1420093851
9781420093858
0429250509
9780429250507
1283349884
9781283349888
9786613349880
6613349887
1466512954
9781466512955
Standard No. 10.1201/b11180 doi
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