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Author Benjamin, Susan, 1957- author.

Title Perfect phrases for dealing with difficult people ; : Perfect phrases for dealing with difficult situations at work [Hoopla electronic resource] / Susan F. Benjamin.

Edition Unabridged.
Publication Info. [United States] : McGraw Hill-Ascent Audio, 2007.
Made available through hoopla
To Access:
Instantly available on hoopla.
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Bookmark link: https://library.naperville-lib.org:444/record=b2353993~S1
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Description 1 online resource (1 audio file (4hr., 38 min.)) : digital.
digital digital recording rda
data file rda
Access Digital content provided by hoopla.
Cast Read by Caroline Miller.
Summary Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
System Details Mode of access: World Wide Web.
Subject Interpersonal relations.
Interpersonal communication.
Conflict management.
Psychology, Industrial.
Business communication.
Organizational behavior.
Added Author Benjamin, Susan, 1957- Perfect phrases for dealing with difficult people.
Benjamin, Susan, 1957- Perfect phrases for dealing with difficult situations at work.
hoopla digital.
ISBN 9781639294664 (sound recording : hoopla Audio Book)
163929466X (sound recording : hoopla Audio Book)
Music No. MWT14342278
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