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Author Becker, Ethan F.

Title Mastering communication at work : how to lead, manage, and influence / Ethan F. Becker, Jon Wortmann.

Publication Info. New York : McGraw-Hill, [2009]
Location Call No. Status
 Naper Blvd. Adult Nonfiction  658.45 BEC    AVAILABLE
 Nichols Adult Nonfiction  658.45 BEC    AVAILABLE
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Description viii, 232 pages ; 23 cm
Note Includes index.
Contents Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.
Subject Communication in management.
Business communication.
Added Author Wortmann, Jon.
ISBN 9780071625029 (hardcover : alk. paper)
007162502X (hardcover : alk. paper)
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