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Author Barrow, David, author.

Title An education in service management : a guide to building a successful service management career and delivering organisational success / David Barrow, CITP, FBCS. [O'Reilly electronic resource]

Edition [First edition].
Publication Info. Ely, Cambridgeshire : IT Governance Publishing, [2023]
To Access:
Available on O'Reilly for Public Libraries
Bookmark link: https://library.naperville-lib.org:444/record=b3196231~S1
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Description 1 online resource (265 pages) : illustrations
Bibliography Includes bibliographical references.
Summary Whether you are contemplating a career in service management or are working in the sector, this book will help you understand current trends, job opportunities, frustrations and progression. It also features contributions from industry professionals to show what their day-to-day service management role looks like.
Subject Information technology -- Management.
Technologie de l'information -- Gestion.
Other Form: Print version: Barrow, David An Education in Service Management Ely : IT Governance Ltd,c2023 9781787784673
ISBN 9781787784697 (electronic bk.)
178778469X (electronic bk.)
9781787784680
1787784681
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