LEADER 00000cam a22005177i 4500 003 OCoLC 005 20240129213017.0 006 m o d 007 cr cnu|||unuuu 008 231219s2023 enka ob 000 0 eng d 019 1413735844|a1414468443|a1414651122 020 9781787784697|q(electronic bk.) 020 178778469X|q(electronic bk.) 020 9781787784680 020 1787784681 035 (OCoLC)1415205779|z(OCoLC)1413735844|z(OCoLC)1414468443 |z(OCoLC)1414651122 037 9781787784697|bO'Reilly Media 040 ORMDA|beng|erda|epn|cORMDA|dOCLKB|dEBLCP|dJSTOR 049 INap 082 04 658.4/038 082 04 658.4/038|223/eng/20231219 099 eBook O'Reilly for Public Libraries 100 1 Barrow, David,|eauthor. 245 13 An education in service management :|ba guide to building a successful service management career and delivering organisational success /|cDavid Barrow, CITP, FBCS. |h[O'Reilly electronic resource] 250 [First edition]. 264 1 Ely, Cambridgeshire :|bIT Governance Publishing,|c[2023] 300 1 online resource (265 pages) :|billustrations 336 text|btxt|2rdacontent 337 computer|bc|2rdamedia 338 online resource|bcr|2rdacarrier 504 Includes bibliographical references. 520 Whether you are contemplating a career in service management or are working in the sector, this book will help you understand current trends, job opportunities, frustrations and progression. It also features contributions from industry professionals to show what their day-to-day service management role looks like. 590 O'Reilly|bO'Reilly Online Learning: Academic/Public Library Edition 650 0 Information technology|xManagement. 650 6 Technologie de l'information|xGestion. 650 7 BUSINESS & ECONOMICS / Project Management|2bisacsh 776 08 |iPrint version:|aBarrow, David|tAn Education in Service Management|dEly : IT Governance Ltd,c2023|z9781787784673 856 40 |uhttps://ezproxy.naperville-lib.org/login?url=https:// learning.oreilly.com/library/view/~/9781787784697/?ar |zAvailable on O'Reilly for Public Libraries 938 |bOCKB|zProQuest.orm,4852c8ca-b77d-4f2c-965e-36a939a4c577- emi 938 ProQuest Ebook Central|bEBLB|nEBL30881744 994 92|bJFN