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008    040618s2003    njua    ob    001 0 eng d 
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020    0131517120|q(electronic bk.) 
020    9780131517127|q(electronic bk.) 
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049    INap 
082 04 658.4/001/9 
082 04 658.4/001/9|222 
099    eBook O’Reilly for Public Libraries 
100 1  Austin, Robert D.|q(Robert Daniel),|d1962-|1https://
       id.oclc.org/worldcat/entity/E39PBJqVV6J44FbKxVtRGKVcT3 
245 10 Artful making :|bwhat managers need to know about how 
       artists work /|cRob Austin, Lee Devin ; foreword by Eric 
       Schmidt.|h[O'Reilly electronic resource] 
260    Upper Saddle River, NJ :|bFinancial Times/Prentice Hall,
       |c©2003. 
300    1 online resource (xxx, 201 pages) :|billustrations 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
490 1  Financial Times Prentice Hall 
504    Includes bibliographical references (pages 181-193) and 
       index. 
505 0  Cover -- Praise Page -- Title Page -- Copyright 2003 by 
       Pearson Education, Inc. -- Contents -- Foreword -- 
       Introduction -- CHAPTER 1 What's Really Different About 
       Knowledge Work -- Artful and Industrial Making in Action -
       - The Four Qualities of Artful Making (An Artful 
       Framework) -- Understanding Artful Making -- CHAPTER 2 
       Artful Making Relies on Emergence -- The People's Light 
       Way of Working -- Emergence in Business -- CHAPTER 3 
       Artful Making is Iterative, Not Sequential -- Auto Making:
       Mostly Industrial -- Software Making at Trilogy: Mostly 
       Artful -- The Iterative Structure of Play Production -- 
       Agile Software Development -- Artful Making in Software 
       Development and Theatre -- Iteration as a Structure for 
       Rigorous Work -- CHAPTER 4 The Prerequisite Conditions for
       Artful Making -- Artful Making Isn't Always the Best 
       Approach -- The Role of Enabling Technologies in Reducing 
       the Cost of Iteration -- When Artful and Industrial Making
       Are Combined. 
505 0  How Competitive Forces Drive Work Toward Artfulness -- A 
       Common Problem: Imposing Industrial Costs on Potentially 
       Artful Processes -- The Historical Evolution of Artful 
       Making Prerequisites -- Endnotes -- CHAPTER 5 Artful 
       Making as Part of the Shift to a Knowledge Economy -- 
       Ancient Making -- Industrial Making -- Artful Making -- 
       Endnotes -- CHAPTER 6 Artful Making Turns Industrial 
       Notions of Control Upside Down -- Managing People Who Are 
       Smarter Than You Are -- Control in Artful Making -- The 
       Director's/Manager's Artful Lever: Focusing the Group -- 
       The Precision of Control by Release -- Control by Release 
       -- Endnotes -- CHAPTER 7 Artful Making Reconceives; 
       Industrial Making Replicates -- Reconceiving Hamlet -- 
       Reconceiving to Recover Apollo 13 -- The Differences 
       Between Reconceiving and Replicating -- The Capabilities 
       of Reconceiving and Replicating -- Artful Making and the 
       Customer -- Never-Done, Constantly Improving Development -
       - Reconceiving versus Compromising. 
505 0  Artful Collaboration -- Endnotes -- CHAPTER 8 Artful 
       Making Requires a Secure Workspace -- Securing the 
       Workspace -- Creative Interchange -- Working on Your 
       "Edge" -- Making an Ensemble -- Two Kinds of Reality -- A 
       Whole Greater than the Sum of its Parts -- Endnotes -- 
       CHAPTER 9 Artful Making Embraces Uncertainty Instead of 
       Protecting Against It -- McDonald's French Fries, Various 
       Cattle, and Urgent Customer Orders -- Artful Making 
       Doesn't Protect Against Uncertainty -- Improvisation and 
       Control -- Artful Making and Interdependency -- The 
       Emergent Final Purpose -- Endnotes -- CHAPTER 10 Artful 
       Making is Fiscally Responsible -- Deadlines and Reliable 
       Innovation -- Funding Emergent Projects: A Venture-Based 
       Approach3 -- Fiscal Responsibility in Artful Making -- 
       Endnotes -- CHAPTER 11 Artful Management -- Managing 
       Convergence and Emergence -- Essential Themes -- Artful 
       Management Signposts -- The Artful Making Qualities -- A 
       Director on Management -- Endnotes. 
505 0  CHAPTER 12 A Final Word -- A Last Look at the Theatre -- 
       Endnotes -- Bibliography -- Books -- Periodicals -- Cases 
       and Working Papers -- Video -- Acknowledgements -- T. 
520    Artful Making offers the first proven, research-based 
       framework for engineering ingenuity and innovation. This 
       book is the result of a multi-year collaboration between 
       Harvard Business School professor Robert Austin and 
       leading theatre director and playwright Lee Devin. 
       Together, they demonstrate striking structural 
       similarities between theatre artistry and production and 
       today's business projects--and show how collaborative 
       artists have mastered the art of delivering innovation "on
       cue," on immovable deadlines and budgets. These methods 
       are neither mysterious nor flaky: they are rigorous, 
       precise, and--with this book's help--absolutely learnable 
       and reproducible. They rely on cheap and rapid iteration 
       rather than on intensive up-front planning, and with the 
       help of today's enabling technologies, they can be applied
       in virtually any environment with knowledge-based outputs.
       Moreover, they provide an overarching framework for 
       leveraging the full benefits of today's leading techniques
       for promoting flexibility and innovation, from agile 
       development to real options. 
588 0  Print version record. 
590    O'Reilly|bO'Reilly Online Learning: Academic/Public 
       Library Edition 
650  0 Creative ability in business. 
650  0 Creation (Literary, artistic, etc.) 
650  6 Créativité dans les affaires. 
650  7 Creation (Literary, artistic, etc.)|2fast 
650  7 Creative ability in business|2fast 
700 1  Devin, Lee,|d1938-|1https://id.oclc.org/worldcat/entity/
       E39PCjtTHkHGQxcXxDh9t6Jtw3 
776 08 |iPrint version:|aAustin, Robert D. (Robert Daniel), 1962-
       |tArtful making.|dUpper Saddle River, NJ : Financial Times
       /Prentice Hall, ©2003|z0130086959|w(DLC)  2003053102
       |w(OCoLC)52374448 
830  0 Financial Times Prentice Hall books. 
856 40 |uhttps://ezproxy.naperville-lib.org/login?url=https://
       learning.oreilly.com/library/view/~/0130086959/?ar
       |zAvailable on O'Reilly for Public Libraries 
938    Baker and Taylor|bBTCP|nbl2004115410 
938    EBSCOhost|bEBSC|n105752 
938    ProQuest MyiLibrary Digital eBook Collection|bIDEB
       |ncis23693003 
938    YBP Library Services|bYANK|n2278706 
938    Internet Archive|bINAR|nartfulmakingwhat0000aust 
994    92|bJFN