| Description |
1 online resource (xx, 348 pages) : illustrations |
|
text file |
| Note |
Title from title page (ebrary, viewed Mar. 22, 2011). |
| Bibliography |
Includes bibliographical references (pages 333-336) and index. |
| Contents |
ch. 1. Simple steps to a faster hospital -- ch. 2. Lean for accelerated patient flow -- ch. 3. Simple steps to a better hospital -- ch. 4. Reducing defects with six sigma -- ch. 5. Simple steps to a cheaper (more profitable) hospital -- ch. 6. Six sigma for hospitals -- ch. 7. Excel power tools for lean six sigma -- ch. 8. Is there an improvement project in my data? -- ch. 9. Sustaining improvement -- ch. 10. Laser-focused process innovation -- ch. 11. Statistical tools for lean six sigma -- ch. 12. Implementing lean six sigma in hospitals. |
| Summary |
"Lean Six Sigma for Hospitals explains how to use tested LSS methods and tools to achieve the goals of better, faster, and cheaper healthcare. These strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality and also follow the trail of billing and collections to discover major leaks in cash flow. The book emphasizes both the clinical and operational sides, so the 'three demons of healthcare': delay, defects, and deviation, can be reduced"--Provided by publisher. |
| Language |
English. |
| Subject |
Hospitals -- Administration.
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Organizational effectiveness.
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Medical care -- Quality control.
|
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Total quality management.
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Hospitals -- Business management.
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Efficiency, Organizational |
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Hospital Administration -- methods |
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Quality of Health Care -- organization & administration |
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Total Quality Management -- methods |
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Hospital Administration |
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Quality Assurance, Health Care |
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Total Quality Management |
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Hôpitaux -- Administration. |
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Efficacité organisationnelle. |
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Soins médicaux -- Qualité -- Contrôle. |
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Qualité totale. |
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Hospitals -- Business management |
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Hospitals -- Administration |
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Medical care -- Quality control |
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Organizational effectiveness |
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Total quality management |
| Other Form: |
Print version: Arthur, Jay, 1951- Lean six sigma for hospitals. New York : McGraw Hill, ©2011 9780071753258 (DLC) 2010050751 (OCoLC)692015350 |
| ISBN |
9780071753265 (electronic bk.) |
|
0071753265 (electronic bk.) |
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1283004135 |
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9781283004138 |
|
9786613004130 |
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6613004138 |
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