Managing online forums : everything you need to know to create and run successful community discussion boards / Patrick O'Keefe. [O'Reilly electronic resource]
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Contents
Laying the groundwork -- Developing your community -- Developing guidelines -- Promoting your community -- Managing your staff -- Banning users and dealing with chaos -- Creating a good environment -- Keeping it interesting -- Making money.
Summary
Forums add a powerful component to any website. This is the only guide that shows how to run a fun, informative, and harmonious online forum.