Walt Disney Company -- Customer services. : The experience : the 5 principles of Disney service and relationship excellence / Bruce Loeffler and Brian T. Church. [O'Reilly electronic resource]
Walt Disney Company -- Employees. : Beyond the castle : a guide to discovering your happily ever after [Hoopla electronic resource] / Jody Jean Dreyer, with Stacy Windahl.
2017
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Walt Disney Company -- Employees -- History. : People behind the Disney parks : stories of those honored with a window on Main Street, U.S.A. / by Chuck Snyder ; original art by Josey Tsao ; introduction by Marty Sklar, Disney legend, Walt Disney Imagineering ; preface by Julie Kagawa.