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Authors (1-2 of 2)
Sasser, W. Earl.
1
EAUDIOBOOK
2015
What great service leaders know and do : creating breakthroughs in service firms
Heskett, James L.
[United States] : Berrett-Koehler Publishers, 2015.
Available Onlineavailable online
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2
EBOOK
2015
What great service leaders know and do : creating breakthroughs in service firms
Heskett, James L., author.
Oakland, CA : Berrett-Koehler Publishers, Inc., [2015]
Available Onlineavailable online
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