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Author Parkinson, J. Robert (John Robert)

Title Becoming a successful manager : powerful tools for making a smooth transition to managing a team / J. Robert Parkinson and Gary Grossman. [O'Reilly electronic resource]

Edition Completely updated 2nd ed.
Imprint New York : McGraw-Hill, ©2010.
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Description 1 online resource (vii, 215 pages)
Contents What is a professional manager -- Defining your role -- The staff mosaic : working together -- Understanding each person in your department -- Clarifying what you and your employees have in common -- Adopt positive and productive attitudes -- Perpetuating a problem-solving culture -- Listening--really listen and you'll hear more than words -- Mastering the art of asking questions -- Eliminating weeds from your departmental garden -- Giving the gift of constructive criticism -- Hiring the right people -- Conducting meaningful performance reviews -- Delegating effectively and empowering employees to take risks -- Mastering productive meetings is as easy as PIE -- Resolving conflicts -- Handling harassment -- Moving forward.
Language English.
Bibliography Includes bibliographical references.
Summary Presenting numerous exercises throughout; this book aims to help you; as a new manager; quickly assimilate some of the basic knowledge you must have and actions you must put into practice in order to succeed. -- Edited summary from book.
Subject Executive ability.
Self-management (Psychology)
Interpersonal relations.
Employee motivation.
Management.
Aptitude pour la direction.
Gestion de soi.
Personnel -- Motivation.
Gestion.
management.
Employee motivation
Executive ability
Interpersonal relations
Management
Self-management (Psychology)
Added Author Grossman, Jack H.
Other Form: Print version: Parkinson, J. Robert (John Robert). Becoming a successful manager. Completely updated 2nd ed. New York : McGraw-Hill, ©2010 9780071741644 (DLC) 2010009220 (OCoLC)466353540
ISBN 9780071745567 (electronic bk.)
0071745564 (electronic bk.)
1282637649
9781282637641
9786612637643
6612637641
(alk. paper)
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